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Ken Ganley Ford Parma

Parma, OH

4.7
4,681 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,681 reviews

May 01, 2024

Quick and friendly service personal. Took the car in right away and asked question and answered mine. More

by JS7HILLS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nick Feruito
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that Nick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 30, 2024

Service was great! Didn’t like that I couldn’t use my charge card without paying an extra charge! More

by WVICKI48
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Ken Ganley Ford Parma responded

We aim to ensure everyone who walks through the door leaves happy. Please feel free to contact us to discuss the surcharge on your credit card. Thank you for choosing Ken Ganley Ford Parma!

April 30, 2024

Not happy with 2 percent surcharge for using credit card. Happy with service and work More

by MARIEGENIUS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Ken Ganley Ford Parma responded

We're sorry to hear about your experience. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

April 30, 2024

I didn’t have to wait long for my oil change. Fast and reliable to get the rest of my day going. More

by PDOMBROWSKI300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 30, 2024

Ken Ganley Ford has treated us very well. The service department is knowledgeable, honest and repaired our cars with care and solid workmanship. More

by Kim D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Will - both 5 stars
Apr 30, 2024 -

Ken Ganley Ford Parma responded

Thank you, Kim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 29, 2024

I had a great experience buying my new Ford 150 from Pam at Ganley Ford! More

by fjgetz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pam and our team, and we look forward to working with you again.

April 29, 2024

I was treated very nice and respectfully. Everyone was nice and got me in for a good time. More

by SUGARBLSM911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

April 29, 2024

I like that the professionals were able to fix my car and I did not have to return for any additional work. More

by AW216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Apr 29, 2024 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

April 29, 2024

It was a great experience with Eric asvestas very knowledgeable about my new car I will keep going back for that. More

by G.presockgary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Asvestas
Apr 29, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2024

Their service department is top notch. They do a good quality job, communicate well with me, and always seem to have competitive prices. I continue to use this dealer to service my car. More

by KEITHKOZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Apr 29, 2024 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Keith, and look forward to your next visit.

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