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Ken Ganley Ford Parma

Parma, OH

4.7
4,686 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,686 reviews

March 08, 2024

She was extremely helpful with our search for the right car for us. She also explained everything thoroughly. Great people person! More

by jlyurichak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 08, 2024

The service desk area had stacks of work orders on about every surface, service writer seemed overwhelmed. Very different from when it was Gillingham Ford, and believe me, I was not a fan of Gillingham Ford More

by FPAROB
Recommend Dealer
No
Mar 11, 2024 -

Ken Ganley Ford Parma responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 06, 2024

George Bode is a great person who is professional, courteous and non pressuring. He explained things clearly and was able to answer all my questions. I walked in to look and walked out with a vehicle More

by Daby
Recommend Dealer
Yes
Employees Worked With
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Bode
Mar 07, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. George and our team appreciate your business and hope to see you again soon!

March 06, 2024

Everything was good It was a quick and easy oil change. Everyone I dealt with was very nice! More

by Maryk9939
Recommend Dealer
Yes
Mar 06, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Mary, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

March 05, 2024

Comfortable atmosphere, our salesman Jeromy was pleasant to talk to and well informed with the features and type vehicle we were interested in. Overall, it was a good experience! More

by New customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeromy Acord
Mar 06, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. Jeromy and our team appreciate your business and hope to see you again soon!

March 05, 2024

The dealership staff were super friendly and knowledgeable. They made the car buying process smooth and stress free. I felt valued as a customer and am really happy with my experience there More

by rebeccawenger23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
Mar 06, 2024 -

Ken Ganley Ford Parma responded

Rebecca, Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Bolaji was able to help, and we hope to see you again!

March 03, 2024

everyone was very nice. the waiting area was very clean and coffee was very good was finished in a short time More

by millifae
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Mar 03, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 02, 2024

The guys here at Ken Ganley were very helpful in getting me in the truck I wanted and for a great price. I can’t thank them enough! I will be recommending Ken Ganley to all of my friends in northeast Ohio. More

by EricWalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeromy Acord
Mar 03, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Eric, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 02, 2024

Mike at Ganley Ford was awesome. He was extremely efficient and attentive in suggesting the right vehicle for me. The whole process was frictionless and most my most pleasant car b More

by Phillips.pj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LaScola
Mar 02, 2024 -

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Mike, and it was a pleasure having you at the dealership. We appreciate your review!

February 29, 2024

very professional and friendly staff nice facilities and also great service, nice cars and affordable More

by kennedyferris6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeromy Acord
Mar 01, 2024 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your service feedback!

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