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Ken Ganley Ford Parma

Parma, OH

4.7
4,135 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,135 reviews

December 30, 2025

Efficient service with good communication throughout my visit. The dealership also arranged transportation when an unexpected repair was needed. More

by SLIW14
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Dec 31, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 30, 2025

Ken Ganley Ford in Parma provided great service on my Ford Edge. Allan took interest in my vehicle's being able to perform properly. More

by Michaelcesa
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Dec 31, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

December 29, 2025

Great job guys thank you Very much for a job well done Thanks again Good bye More

by DAVEANDMICKI
Recommend Dealer
Yes
Employees Worked With
Mark Owens
Dec 29, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 29, 2025

Kristy is extremely professional and very helpful to complete the sale. She has great follow through More

by SJG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Tomcho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

December 28, 2025

Work was done quickly and correctly. Everyone was friendly and helpful. Care was cleaned before returning. More

by KAREINKE
Recommend Dealer
Yes
Dec 29, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

Dec 30, 2025 -

Ken Ganley Ford Parma responded

Hi Kareinke, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 27, 2025

As usual I was treated like royalty. From the first time I walked into Ganley Ford eight years ago, everyone I've ever had contact with has made me feel like family. I've even had cars o More

by InNeedOfGreatCar
Recommend Dealer
Yes
Employees Worked With
George
Dec 27, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 27, 2025

Fast and very friendly. All employees were courteous I do not have any more words to say More

by LORRILEWIS24
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Dec 27, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

December 27, 2025

Everything went fine. Thank you. Everything went fine got checked in and got car back same day. More

by ksmithathcomm
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Dec 28, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 27, 2025

Went in to fix window issue and have battery changed. Stated everything was done. I checked when in the parking lot. Had to go back in because it was not fixed. More

by gsapatka
Recommend Dealer
No
Dec 29, 2025 -

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 26, 2025

Always friendly and helpful They explain what is wrong in terms you can understand Excellent job More

by Fednut1717
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Dec 26, 2025 -

Fednut1717 responded

Always friendly they explain what is wrong understand excellent job

Dec 26, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

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