Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,298 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership
View Awards

8383 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 4,298 reviews

February 11, 2026

Great service. Explained everything. Quick turnaround George sent us pictures of the oil leak Explained everything More

by Afowler4000
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Report | Print
Feb 11, 2026 -

Ken Ganley Ford Parma responded

We’re delighted to hear our team delivered a quick turnaround on your Ford. It’s great that George provided photos of the oil leak and walked you through every detail. Thank you for the 5-star review.

Feb 15, 2026 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2026

Great customer service. Friendly staff explains everything about your vehicle , so you can understand. More

by EGLEJAKELEVICIUTE
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Report | Print
Feb 10, 2026 -

Ken Ganley Ford Parma responded

Thank you for the five-star rating. We’re glad our team took the time to explain every aspect of your Ford Explorer’s service. We look forward to helping you again.

February 10, 2026

Always great. They always fix it right the first time and Dylan gets everything done promptly More

by GEORGEJBODE
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Report | Print
Feb 10, 2026 -

Ken Ganley Ford Parma responded

Delighted to hear Dylan and our team handled your Ford Explorer accurately and promptly. Thank you for trusting us with your service needs. We look forward to keeping your Explorer running smoothly.

February 10, 2026

Always a pleasure to work with George. Takes great cares of our cars each encounter More

by CORYMCCONVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear that George consistently takes excellent care of your Ford Fusion Hybrid. Your continued trust means a lot to our team. Thank you for sharing your experience.

February 10, 2026

The car pick up for an oil change is the best thing ever. It's convenient. It's fast. It's so easy. I love it. More

by DSCHUMACHER921
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Report | Print
Feb 11, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear that our Ford pickup service made your oil change so easy and fast. Dylan and our team appreciate your kind words about the convenience. We look forward to helping with your Bronco’s next maintenance.

February 09, 2026

All went well. I did order a bed divider (not sure why the actual divider wasn’t included in the bed divider option), but the divider does not quite fit. I wish th More

by fritzwelker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Tomcho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2026 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, Fritz, please do not hesitate to let us know. We are always happy to help!

February 09, 2026

They said my vehicle would be ready in week and had all the part to fix it for the recall. The day I was supposed to pick it up I had to call them to find out it wasn’t ready and they had to order parts fo More

by Unhappy customer
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Hadgigeorgiou
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2026 -

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 08, 2026

They were very friendly and fast my only complaint is my car wasn't run through the wash. I guess that's not a thing at Ford but it should be. More

by lmr7681
Recommend Dealer
Yes
Employees Worked With
Allan Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Report | Print
Feb 08, 2026 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 07, 2026

Prompt with scheduling my service. In for two new tires, rotation and oil change. In and out. Service appointment at 7am, back at work by 9am. Great experience. More

by jjes105
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2026 -

Ken Ganley Ford Parma responded

Thank you for highlighting how efficiently we serviced your Toyota Corolla this morning. It was our pleasure to have your tires replaced, rotation and oil change wrapped up between 7 and 9 so you could get back to work quickly. Please reach out to Matt if you need anything else.

February 07, 2026

They honored my warranty repair well. They did a nice job. Jump for joy every day More

by Dbarnold22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear the warranty repair on your Ford Bronco went smoothly and that Mark provided quality service. Enjoy plenty of joyful drives every day in your Bronco.

1
...
3
4
5
...
430