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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,477 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,477 reviews

January 18, 2025

I drove 45 minutes each way to buy a car at Bob gillingham. I’ve been a loyal customer to them for many many years Because Bob Gillingham cared about their customers and gave amazing customer servi More

by Mason6376
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Feruito
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madelyn Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2025

Great service, Matthew explained everything to me and my wife and took very good care of us! Will do business here again because of him. More

by brianslover4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Ken Ganley Ford Parma responded

Thank you, Brian, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again.

January 16, 2025

Very professional easy to work with. Sales staff very thorough when explaining all the features of the car. More

by RRUPPL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 16, 2025

We were greeted right away and Austin was very helpful with helping me lease my first car! More

by faithemaloney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Ken Ganley Ford Parma responded

Thank you, Faith, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Austin and our team, and we look forward to working with you again.

January 16, 2025

Ganley Ford has been very consistent in service and people are courteous and helpful too More

by JCC10094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2025

Great job on the repair of my vehicle 2017 explorer and filing the claim warranty More

by fabdad121
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 16, 2025

Matt was amazing! Very knowledgeable and helpful with my car and any questions I had. Thanks Matt! More

by Mari’Sol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2025

So far there holding up Bob Gillinghams service and reputation. Hope it stays that way !! More

by Jfedonhk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Ken Ganley Ford Parma responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2025

Easiest time buying a car Ive ever experienced. Great car option. CJ worked very hard getting us approved! More

by kpawl0406
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 15, 2025

Friendly informative the weather was bad cold and snowing Ken went out of his way to bring the cars up front for us to test drive great experience thank you More

by Sinkovicvictor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Kenneth and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

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