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Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,915 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,915 Reviews of Ken Ganley Ford Parma - Service Center
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June 05, 2025
Always a pleasure to bring my cars to service there. Staff is wonderful and amazing. Staff is wonderful and amazing. More
by WISKELOPROPERTIES
Verified Customer
June 05, 2025
The service was excellent and very efficient! I would definitely recommend this dealership to friends and family! Thank you very much for getting me in quickly! Annemarie Harrell I would definitely recommend this dealership to friends and family! Thank you very much for getting me in quickly! Annemarie Harrell More
by amharrell8
June 04, 2025
Vehicle was not repaired correctly the first time. Upon pickup, immediately at start up truck was still running rough and had CEL and hood ajar lights on indicating the tech did not road test after th Upon pickup, immediately at start up truck was still running rough and had CEL and hood ajar lights on indicating the tech did not road test after the repair or he would have noticed. Part was also on backorder but Dylan was able to resolve that within a few days. More
by cnetworksllc
Employees Worked With
June 04, 2025
Very courteous and dig a great job of diagnosing the problem and offering options to fix. problem and offering options to fix. More
by rjarzembak
Employees Worked With
June 04, 2025
Their customer service and technician knowledgeable ability is excellent and very much appreciated..timely support is excellent. Thank you All for what you do and how you serve the community. ability is excellent and very much appreciated..timely support is excellent. Thank you All for what you do and how you serve the community. More
by DYNA
Employees Worked With
June 04, 2025
When we brought the car in for an oil change it was detailed outside and under the hood. We found oil all over the engine cover detailed outside and under the hood. We found oil all over the engine cover More
by herhuthlinda
Employees Worked With
June 04, 2025
First time there. The staff was courteous and the turnaround to complete the service I was in for was quick. The staff was courteous and the turnaround to complete the service I was in for was quick. More
by richa5867
Employees Worked With
June 03, 2025
Very professional team. The service department does a great job.Thank you very much. Great The service department does a great job.Thank you very much. Great More
by janeo
Employees Worked With
June 03, 2025
Our sales experience with Ken Miller was great. The service employees were super nice, but we had to take the car in three times for the same issue before it was resolved. The service employees were super nice, but we had to take the car in three times for the same issue before it was resolved. More
by KMRUDLOFF
June 03, 2025
Timely communication. Work seemed fine. No concerns. Before I retired my boss said keep it short..thumbs up. Work seemed fine. No concerns. Before I retired my boss said keep it short..thumbs up. More
by BILLMAXFIELD66
Employees Worked With
