Ken Ganley Ford Parma - Service Center

We switched from Brunswick to your facility. We will make the drive for the outstanding service we received the minute I walked in to the Service area. The service gentleman we had was the best We will make the drive for the outstanding service we received the minute I walked in to the Service area. The service gentleman we had was the best we have experienced in many years, he is the reason we will continue to keep our Fords as we were ready to go to a competitor for the awful service we received in Brunswick. We have already scheduled another service appointment for our other vehicle. He truly saved Ford from losing our families business of over 70 plus years . More

My cars light came on saying low oil pressure I received great service but it took two tries and me needing to call for a tow truck the second time and it kind of left me stranded trying to bring the car in great service but it took two tries and me needing to call for a tow truck the second time and it kind of left me stranded trying to bring the car in the 2nd time it broke down. They replaced the engine twice. It was part of a recall and they provided a rental the first time and 2 different loaners the 2nd time during repairs. Overall good service just some inconvenience. Thank you. More

Had a tire on my Mustang GT that was punctured by a screw. Decided to get four new tires instead of plugging it. Ariel Albores did a great job fitting me into their busy schedule today & taking good ca screw. Decided to get four new tires instead of plugging it. Ariel Albores did a great job fitting me into their busy schedule today & taking good care of my car & my rims while the new tires were put on. 5/5, highly recommend! More

Service was very quick. Very nice waiting area. Gentleman that took care of me was very professional. Even pulled my car inside when finished since it was raining. Very nice waiting area. Gentleman that took care of me was very professional. Even pulled my car inside when finished since it was raining. More

Had my bronco in for a recall was done in no time at all very pleased very pleased More

John Ropper runs a good shop unfortunately the problem I brought my truck in for was not resolved though they did perform 2 software recalls I had on my truck brought my truck in for was not resolved though they did perform 2 software recalls I had on my truck More

Repaired two of our F550 utility trucks here. The service was good, and we appreciate it. The service was good, and we appreciate it. More

Excellent service. Great technicians. Clean facility and everyone was friendly and knowledgeable. The service I needed was completed promptly and thoroughly. Great technicians. Clean facility and everyone was friendly and knowledgeable. The service I needed was completed promptly and thoroughly. More

Great to work with and would recommend to anyone looking to purchase a Ford in the future! to purchase a Ford in the future! More