Ken Ganley Ford Parma - Service Center

Received excellent service. Was keep informed over the whole time while my car was being evaluated cor necessary repair. Was keep informed over the whole time while my car was being evaluated cor necessary repair. More

Everything went smoothly . everyone was very nice and pleasant , great atmosphere .I will be back again. everyone was very nice and pleasant , great atmosphere .I will be back again. More

Unfortunately I’ma little disappointed. The amount agreed on was different from the paperwork so paperwork had to be completed multiple times. Once the car was picked up it broke down and s The amount agreed on was different from the paperwork so paperwork had to be completed multiple times. Once the car was picked up it broke down and shut off on the first day. It had to be returned, time and money was lost. I am extremely worried that the car is not in good shape and this may happen again. The company has not offered anything for the inconvenience. Not a happy customer. More

Great people working for you. Nice and pleasant to work with. Thank you. Will be coming back for you to work on my car. Nice and pleasant to work with. Thank you. Will be coming back for you to work on my car. More

Thank you very much and I trust you for the service you offer and I will recomended to my family and friend feliz Navidad offer and I will recomended to my family and friend feliz Navidad More

Very helpful and knowledgeable staff. Every person is very nice and courteous. Will definitely go back Every person is very nice and courteous. Will definitely go back More

They really care about their customers as well as their vehicles. They also explained the importance of fixing my vehicle. vehicles. They also explained the importance of fixing my vehicle. More

Great help and experience. Very professional and friendly. Took care of all the issues with our car in a timely fashion. Very professional and friendly. Took care of all the issues with our car in a timely fashion. More

Dave was very helpful on my first visit for repair/maintenance. Work was done at price quoted, and in less time than expected. Being new to Ohio, I knew I needed a RELIABLE auto repair shop. I repair/maintenance. Work was done at price quoted, and in less time than expected. Being new to Ohio, I knew I needed a RELIABLE auto repair shop. I believe I have found it. Thank you! More

They said the work would take approximately 1 hour and it took exactly 1 hour. took exactly 1 hour. More