Ken Ganley Ford Parma - Service Center

The service writer Carlyle was very helpful in making sure that The services provided were not duplicated from a previous visit. She was professional, kind and courteous. sure that The services provided were not duplicated from a previous visit. She was professional, kind and courteous. More

We had excellent service from Ganley recently. We had assistance in wheel alignment and replacing our tires with high quality ones, just in time for the big storm! We also had the oil changed and antifr assistance in wheel alignment and replacing our tires with high quality ones, just in time for the big storm! We also had the oil changed and antifreeze added; the car has been working smoothly ever since! We are grateful to all the highly skilled and thorough service personnel at Ganley! More

From day one I've always received quality service. The customer service is excellent also. I always tell everyone about the excellent service you extend. Thank you. customer service is excellent also. I always tell everyone about the excellent service you extend. Thank you. More

They were very professional even though there was a few of issues with the car. They were very helpful. of issues with the car. They were very helpful. More

Customer service was great, work was done quickly and efficient. I would recommend this dealership. efficient. I would recommend this dealership. More

The best customer service of any place I've been in a long time since I own my car long time since I own my car More

Service department is wonderful. It’s always a pleasant experience staff is great. I know when I bring my vehicles in they will be taken care of. Can’t thank Dave enough for always being so polite along w experience staff is great. I know when I bring my vehicles in they will be taken care of. Can’t thank Dave enough for always being so polite along with Ashley More

Courteous, on time, professional, friendly, and seemingly honest; appreciate having a comfortable spot to wait while service is being done. honest; appreciate having a comfortable spot to wait while service is being done. More

Took my car in to have a tire repaired from a nail. I expected to wait a long time sInce i had no appointment. I was assured they would do the best they could to get me out the door as soon as possible, expected to wait a long time sInce i had no appointment. I was assured they would do the best they could to get me out the door as soon as possible, but there was no guarantee. I anticipated a long wait knowing that they would have to fit my vehicle in somehow. To my great surprise, the service rep came to me a mere hour later and said the vehicle was ready to go! By far one of my best visits to Ganley for service! Thanks to the service team for their hard work and getting me back to where i needed to be! More

They gave me the best service I have received I've been recommending them for a long time recommending them for a long time More