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Ken Ganley Ford Parma
Parma, OH
3,552 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,552 reviews
July 15, 2025
O.M.G. WHAT A BAD EXPERIENCE. went down to galley w/my lady fried looking to buy new 2025 ranger lariat .worked w/ bubba .financing looked good ,perfect credit score. that day they said they found the tru lady fried looking to buy new 2025 ranger lariat .worked w/ bubba .financing looked good ,perfect credit score. that day they said they found the truck,but later ,said dealer never got back to them, very strange. Said they would keep looking.couldnt find the truck .Decided to place an order w/ ford to build one for me.They never confirmed my order through E-mail. even after calling back to Bubba .NEVER GOT BACK W? ME.NOR THE MANAGER. FAST FORWAD< SAW PRESTON FORD ON CHANNEL 8 NEWS ,called them they found the exact truck I was looking for and had it at the dealership in 3 days. what great service kept in constant touch w/me .TALKED W/THE OWNER OF PRESTON FORD AND SAID HE COULDN'T BELIEVE IT. GANLEY gave me a runaround for over a month thinking they were doing something for me. $ 57,000. lost sale. More
by williambissler
July 15, 2025
Mr Watson and his crew have always mage my experience with the Ganley service dept. easy and reliable with the Ganley service dept. easy and reliable More
by kkuzda
Verified CustomerEmployees Worked With
July 15, 2025
My service representative was awesome. The mechanic was very pleasant in answering my questions about the service I received. The mechanic was very pleasant in answering my questions about the service I received. More
by starnumber01fourlife
July 15, 2025
I was there to get an oil change. Everything went smooth and the wait wasn’t long.. Staff was friendly! Everything went smooth and the wait wasn’t long.. Staff was friendly! More
by keriarmour
Employees Worked With
July 15, 2025
Very attentive and got me in and out in a timely manner! Will definitely be back. Will definitely be back. More
by Mriddic54
Employees Worked With
July 15, 2025
Sales and service are superb. More than I expected from. GANLEY when the took over. As long as Madelyn is with you, im a dedicated customer. More than I expected from. GANLEY when the took over. As long as Madelyn is with you, im a dedicated customer. More
by greenedavidm1
July 15, 2025
Quick service friendly, overall it was a great experience nice waiting room no complaints . Thanks. nice waiting room no complaints . Thanks. More
by Alanstafford96
July 14, 2025
Had an issue with my service report, a nice gentleman called me and took care of the issue by offering to replace my brakes. I appreciate the good customer service on this matter and will be continuing m called me and took care of the issue by offering to replace my brakes. I appreciate the good customer service on this matter and will be continuing my business with them :) More
by Lance Perkins
July 14, 2025
Every single time I receive excellent service, but this particular time it was above excellence ?? Matt was attentive, kept me informed, and was very knowledgeable about the service that was completed. particular time it was above excellence ?? Matt was attentive, kept me informed, and was very knowledgeable about the service that was completed. More
by SHANNONLKEHOE
Employees Worked With
Matt V
July 14, 2025
Dylan was very responsive and went out of his way to keep me well informed me well informed More
by geffken-randy
Employees Worked With
