
Ken Ganley Ford West
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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He was very nice and helped us find a car kept us informed about what was going on during the process and we greatly appreciate it informed about what was going on during the process and we greatly appreciate it More
They took me in right away and my car was finished at the time they said it would be..Everyone was very friendly would definitely go here again for service time they said it would be..Everyone was very friendly would definitely go here again for service More
A Great experience, good folks to talk to and got great deal will recommend to my friends deal will recommend to my friends More
Great overall experience with a quick turnaround time! All employees that I came in contact with were nice and helpful. All employees that I came in contact with were nice and helpful. More
Dealership needs updating. It is small old and everyone is on top of one another. It is small old and everyone is on top of one another. More
First off I was very happy with my salesman. Everything went smooth or so I thought, until the paper signing when I found out that I was being financed through Huntington Bank at almost 11% inte Everything went smooth or so I thought, until the paper signing when I found out that I was being financed through Huntington Bank at almost 11% interest. I arrived with a pre-qualified letter from Capital One and gave it to them before even looking at new cars. I was told that Huntington had the best rate that Capital One was just a little bit higher. I finished signing the papers and went home and called Capital One only to find out that my interest rate was 7.8% through them. I don't understand how I could go in with a pre-qualification letter from Capital One and have it switched to Huntington without even me being told. I was told that their system did not show a 7.8% interest rate. That may be so but everyone should pay attention to where the loan is going to. More
Everything was presented clearly. I was given a loaner car when I had to purchase new tires as it was going to take longer than expected. I was given a loaner car when I had to purchase new tires as it was going to take longer than expected. More
This is my second f-150 from Ganley Ford West and I am always pleased with their customer care! Pam was great as well as the rest of the sales crew! We will definitely be back for future purchases. always pleased with their customer care! Pam was great as well as the rest of the sales crew! We will definitely be back for future purchases. More
I wanted a hybrid and CJ showed me a couple of vehicles to test drive. I found a vehicle that I’m very happy with! to test drive. I found a vehicle that I’m very happy with! More

Always a pleasure dealing with Pam and the group at Ganleyford! Always there to work with you. Ganleyford! Always there to work with you. More