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Ken Ganley Ford Parma
Parma, OH
5,145 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,145 reviews
October 10, 2026
They were friendly and easy to contact I'm very satisfied with my experience at the dealership with my experience at the dealership More
by thekarlbetz
Verified Customer
October 10, 2026
I worked with Pam, Nick, and Dan. They were all wonderful and very personable! I left with a new car that was better than what I thought I’d be walking out with. They were all wonderful and very personable! I left with a new car that was better than what I thought I’d be walking out with. More
by Ngrobinson2010
October 10, 2026
owned by Gillingham. Took my 98 Cobra (collector car) in for what I suspected was bad fuel pump. 7 weeks for them to finally replace pump after replacing multiple items � Took my 98 Cobra (collector car) in for what I suspected was bad fuel pump. 7 weeks for them to finally replace pump after replacing multiple items 🤬 Was told it was completed and good for pick up. Infomed them date and time I would pick it up. Got there and remotes not programmed, battery dead, Rags and water bottles on my floor boards and whole vehicle covered in a thick layer of dust, completely unacceptable and disrespectful 🤬 Will never take any vehicle there again!! Only @2 miles away from my house. I will now be going 13 miles to a different dealership for all 4 of my vehicles More
by MEWEASEL
Employees Worked With
October 10, 2026
They checked and drove the vehicle then had me drive it with someone to explain some of the features I didn't know about. They also drove me home and picked me up when the vehicle was done. Everyone was ve with someone to explain some of the features I didn't know about. They also drove me home and picked me up when the vehicle was done. Everyone was very nice to work with. More
by Linda
Employees Worked With
The Service Manager, Jeremy
October 09, 2026
Customer service was great. Catlos Santini was easy to work with. Would gladly return for my next vehicle. Catlos Santini was easy to work with. Would gladly return for my next vehicle. More
by fusekscott
October 09, 2026
David was helpful and communicative, and the service was excellent. The car was ready sooner than expected, and it's as good as new. excellent. The car was ready sooner than expected, and it's as good as new. More
by LYDIAKOSC
October 08, 2026
Service manager Jeremy is great. Their service was fast and efficient, and very respectful. I will definitely go back. Their service was fast and efficient, and very respectful. I will definitely go back. More
by mjasimonson
October 08, 2026
I had a great experience with the dealership. The staff was professional, friendly, and kept me updated throughout the service. They explained the work clearly, answered all my questions, and mad The staff was professional, friendly, and kept me updated throughout the service. They explained the work clearly, answered all my questions, and made the whole process easy and stress-free. I would definitely recommend this dealership. More
by tamerazzam
