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Ken Ganley Ford Parma
Parma, OH
3,835 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,835 reviews
October 14, 2025
The advisor did a good job, but there were a lot of issues that kept pushing back the time to finish it back. It was almost 2 weeks total and all it was, was a brake light. issues that kept pushing back the time to finish it back. It was almost 2 weeks total and all it was, was a brake light. More
by cmckenna1587
Verified CustomerEmployees Worked With
October 14, 2025
Very friendly and accommodating. The salesperson, Kristy Tomcho, was very professional and helpful. Highly recommend. The salesperson, Kristy Tomcho, was very professional and helpful. Highly recommend. More
by Mikeypinz
Employees Worked With
October 14, 2025
Pam Koglman was much more than a sales person: She took the time to help me to understand the features and complexities of my pre-owned Bronco. She was smart, knew the car and the brand inside and out. Low the time to help me to understand the features and complexities of my pre-owned Bronco. She was smart, knew the car and the brand inside and out. Low-pressure, value-add. Ganley is lucky to have her and I was lucky to work with her. More
by bbutton.1234
October 14, 2025
The service was done in a timely fashion, the reps were friendly and helpful, and the waiting area is comfortable. friendly and helpful, and the waiting area is comfortable. More
by ROBFARREN
Employees Worked With
October 14, 2025
Kristy did an amazing job getting us into our vehicle. She was very knowledgeable and friendly. The experience was great from start to finish. Would definitely recommend Kristy to anyone looking to get i She was very knowledgeable and friendly. The experience was great from start to finish. Would definitely recommend Kristy to anyone looking to get into a new car! More
by Jamiecordon
Employees Worked With
October 14, 2025
I have been having my vehicle serviced at Ford dealerships for a long time now. Never have I been walked to the back of the parking lot, handed my keys and said it's out back have a nice day. When dealerships for a long time now. Never have I been walked to the back of the parking lot, handed my keys and said it's out back have a nice day. When did service guy stop caring about their own customers? More
by Loyal Ford Customer
October 13, 2025
I would like to thank Pam Koglman for helping out to buy my lease out. She was very nice. my lease out. She was very nice. More
by Dennis
October 13, 2025
This was my first time financing an auto loan. Kristy Tomcho was so helpful guiding me through the experience. Very friendly and caring and made me feel comfortable with the transaction. I will de Kristy Tomcho was so helpful guiding me through the experience. Very friendly and caring and made me feel comfortable with the transaction. I will definitely recommend her to friends and family!1⁹ More
by Kkulish
Employees Worked With
October 12, 2025
Though the repair took a lot longer than anticipated, it was because of their honesty and integrity to do the job thoroughly and make sure EVERYTHING was done right. was because of their honesty and integrity to do the job thoroughly and make sure EVERYTHING was done right. More
by DRHORVAT1
