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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,327 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,327 reviews

October 24, 2024

Although there was a little struggle, I’m very happy with how I was treated and how I was helped. Me and my girlfriend both bought cars. Although I had to wait for them to transfer mine from Michigan. Be war More

by FAUCEGFP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Callender
Oct 25, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're glad to hear that Joy went above and beyond to assist you, even amidst some challenges. We appreciate your patience during the process and are delighted you're happy with your new car. If there's anything else we can do for you or if we can answer any more questions, please feel free to reach out!

October 23, 2024

Very professional and efficient. Jeff leovic my salesperson handled my transaction professionally with no xx and explained everything More

by Klemw7449
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience! We're glad to hear that Jeff provided professional and efficient service at Ken Ganley Subaru Wickliffe. We appreciate your feedback and hope you're enjoying your new vehicle!

October 23, 2024

It was a complicated tranaction, since the car was purchased online and had to be shipped to us, but everyone at the dealership was patient and helpful. More

by uuww906
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matu Vunak
Oct 23, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that our team at Ken Ganley Subaru Wickliffe was able to assist you with your online purchase and shipping process. Thank you for trusting us, and we hope you're enjoying your new car!

October 22, 2024

Gino was very helpful, took his time in explaining things, made good suggestions, and most importantly to me wasn’t pushy. I came in with the intent of looking at a used Outback and ended up leaving w More

by chuck.fitz21
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gino Palombo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mihalic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anshu Mangotra
Oct 23, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Gino provided such a helpful and informative experience at Ken Ganley Subaru Wickliffe! It's great to know you found the perfect Outback Touring XT, and we appreciate your feedback on our facilities. Enjoy every mile in your new ride!

October 22, 2024

Gino was amazing! He helped me get the car my heart was set on. Not only was he knowledgeable but friendly and so helpful. More

by RODRI0310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Palombo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Gino provided such a knowledgeable and friendly experience at Ken Ganley Subaru Wickliffe! Thank you for sharing your positive feedback, and enjoy your new car!

October 21, 2024

Everyone was very friendly. When in for express service, initially said 1 1/2 hours. Did it in 45 minutes. Debris from check of cabin filter was left on the floor. Not bad but I More

by Mike.bruner308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Ken Ganley Subaru Wickliffe responded

Mike, thank you for the review. It's great to hear that our team at Ken Ganley Subaru Wickliffe was friendly and efficient during your visit. We appreciate your feedback regarding the debris and will make sure it gets shared with the team so we can improve in this area moving forward. Thanks again!

Oct 25, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 20, 2024

Great service better than expected. Will be using them in the future very friendly staff More

by npdbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge Akilimali
Oct 21, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for giving our Ken Ganley Subaru Wickliffe team the opportunity to earn your business! We appreciate your kind comments and look forward to seeing you again in the future. Take care!

October 20, 2024

Very pleasant experience people friendly easy to work with glad we stopped there thanks to Jeff especially More

by SS454JFC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Jeff and the team at Ken Ganley Subaru Wickliffe made your visit enjoyable! Thank you for choosing us, and we hope to see you again in the future.

October 19, 2024

William was very thorough and helpful. A pleasure to work with . The dealership was very clean and attentive to customers . Would highly recommend More

by Deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Ganley Subaru Wickliffe responded

Deb, thank you for recommending us! We're glad to hear William and the Ken Ganley Subaru Wickliffe team provided a thorough and pleasant experience. We appreciate your support!

October 18, 2024

Everyone is very friendly, helpful and knowledgeable. Customer service and sales staff are wonderful. I've had 3 Imprezas, great value for the price. Amazing quality, comfort, fun to drive, lots of safet More

by Lisalawerence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Cristian Visali
Oct 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Lisa, thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team has consistently provided friendly and knowledgeable service. Enjoy driving your Impreza, especially during the winter months!

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