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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
357 Reviews
Call Service Center (440) 585-1000

357 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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April 23, 2023

Joe got me checked in got the work completed as quickly as possible. Thanks to the team for the 30k check up. Looking forward to many years with our Forester. More

by WALTERK8088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service
Report | Print
Apr 25, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting Ken Ganley Subaru Wickliffe with your Forester's 30k service, Walter! Joe & the team appreciate your kind feedback and look forward to seeing you again next time!

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Ken Ganley Subaru Wickliffe! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2023

I received excellent service and the staff kept me informed on the work being done. More

by BOBANDLYN73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names.
Report | Print
Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

We're so happy to help! Thank you for trusting Ken Ganley Subaru Wickliffe with your vehicle!

April 22, 2023

Nice, friendly, helpful even AFTER you've bought your car. They believe in customer satisfaction. I would buy another car from them. More

by JANIE91653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Nossan
Report | Print
Apr 25, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for the kind review! We're honored to receive your support and look forward to working with you again in the future. Take care! - The Ken Ganley Subaru Wickliffe Team

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 22, 2023

Polite and easy to work with. Work was done in a neat manner. Kept me informed on progress. More

by ALEXANDERLGUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Grad - great, Phil Almas
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Apr 25, 2023 -

Ken Ganley Subaru Wickliffe responded

Thanks for sharing your experience, Alexander! We appreciate you trusting the Ken Ganley Subaru Wickliffe team with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2023

On time, clean, pleasant people, and kept me informed. Joe was very helpful. Car wash was an added bonus. More

by JENNIFERARTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

We're glad to hear that you had a great experience with us, Jennifer! Thank you for choosing Ken Ganley Subaru Wickliffe and for taking the time to share your feedback!

April 21, 2023

OK Convent and easy to get vehicle back on service record and track. thanks Missing last word Thanks More

by JG3580
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to leave us a review! Our Ken Ganley Subaru Wickliffe team appreciates your business and looks forward to seeing you again next time!

April 21, 2023

The sales experience was outstanding. Brandon Miles was professional and knowledgeable. He explained everything very well. More

by Tomas
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
Report | Print
Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

Tomas, thank you so much for taking the time to review your recent experience with Brandon & the Ken Ganley Subaru Wickliffe team! We're grateful for your business and hope we have the opportunity to work with you again in the future!

April 21, 2023

Erica was the person on the chat who helped me make my appointment. she was very thorough. Jason answered all my questions and got everything done just perfectly. The cashier lady was super nice too. My s More

by SYLVIAMUSTONEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Swyt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nice lady in the cashier's office
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Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

Sylvia, thank you again for this glowing review about Erica, Robert, and the crew here at Ken Ganley Subaru Wickliffe. We also appreciate you updating the rating to reflect what a wonderful experience you had with us. We were delighted to assist you with service, and we hope you continue to visit us for your future automotive needs!

April 21, 2023

Quick and easy, called me once it was done. Affordable prices too. Every need was met! More

by MICHAEL_28_ANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

We're glad our team could meet your expectations, Michael! Take care and thanks for your business, from all of us here at Ken Ganley Subaru Wickliffe!

April 21, 2023

Excellent service and communication. Would recommend to anyone I know and would definitely buy my next car here More

by ANNRN1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

We're thrilled to hear you had a great experience at Ken Ganley Subaru Wickliffe! Thank you for sharing your recommendation and for choosing us for your car needs! We look forward to assisting you with your next purchase!

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