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Ken Garff Honda Riverdale
Ogden, UT
5,634 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,634 reviews
October 03, 2023
I love my new Kia Sorento. Marna was great to work with! I would recommend Ken Garff Honda Riverdale if you’re looking to purchase a new car. Marna was great to work with! I would recommend Ken Garff Honda Riverdale if you’re looking to purchase a new car. More
by kerriedschaak
Verified Customer
October 02, 2023
They are very upfront with fees, no junk fees, and very knowledgeable about their vehicles. I like that they are not high pressure, there is time to think about your choice. They have a great service-orien knowledgeable about their vehicles. I like that they are not high pressure, there is time to think about your choice. They have a great service-oriented climate. More
by cinwall4
Employees Worked With
Daniel King
October 01, 2023
This was the best car buying experience I’ve ever had. Dan was zero pressure and wanted to make sure I understood my options and would get the best car for me and my family. It was a top-notch experience, Dan was zero pressure and wanted to make sure I understood my options and would get the best car for me and my family. It was a top-notch experience, and I’ll definitely be back to work with him whenever I need another car. Thank you, Dan! More
by Creyes
Employees Worked With
Daniel King
October 01, 2023
I leased a car from Ken Garff Honda Riverdale for three years and also bought the AdvantageCare package (3 oil changed, 3 tire rotations) that I asked to be considered outside of the car purchase. After br years and also bought the AdvantageCare package (3 oil changed, 3 tire rotations) that I asked to be considered outside of the car purchase. After bringing the car home and going through the documents, I realized that through Honda Service Pass, the first two years of oil changes and tire rotations are covered for free, essentially deeming this AdvantageCare package pointless and worthless until after the two years. After reaching out and confirming all of this, I tried to see if I could get a refund on the package (a service that I purchased but have not used and will not use for at least two years). At that point I was put on the back burner for several days since they already sold me a car and were through with me. At first I was told it was non-refundable due to some vague reason. After some further questioning, I was told it was part of the vehicle lease contract (which I specifically asked to be excluded from the beginning) and then was told that they specifically remember explaining to me the Honda Service Pass during the purchase (which I do not recall. Funny how the AdvantageCare was included in the vehicle purchase when I asked not to but surprisingly they remember having this conversation with me from a week plus that I purchased the car). In conclusion, the dealership did not refund the package, which I still don’t truly understand why. It’s a service that I paid for a week ago and haven’t used and can’t get a refund….weird. In essence, I paid to have a package that I will not use for at least two years because of the Honda Service Pass that wasn’t explained to me during the purchase because then why would I get the AdvantageCare package? More
by Armen
Employees Worked With
September 29, 2023
they were great and answered all my questions. very easy process and helpful group of people ! very easy process and helpful group of people ! More
by CARLY.SAUNDERS02
September 28, 2023
This is a great dealership and always a great experience with the employees. Returning customer with the employees. Returning customer More
by lanceteuscher
September 27, 2023
It was one of the most helpful dealerships we went to in the area. Jeremy was very helpful and friendly. the area. Jeremy was very helpful and friendly. More
by ADAMOORE.08
Employees Worked With
September 27, 2023
The service was good . It took way too long to get the part . I called the service department on Friday the 8th of September and the part was there . It took 8 weeks to get It took way too long to get the part . I called the service department on Friday the 8th of September and the part was there . It took 8 weeks to get my car back in working order . More
by sgrandmont
Employees Worked With
