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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,831 Reviews

2,831 Reviews of Ken Garff Honda Riverdale - Service Center

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March 02, 2025

They did all repairs that I asked them to do except one thing. And I was told it was done More

by wwills77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Rick and Josh always take good care of me and my Honda. I've owned 5 new Hondas and all of them have been purchased and serviced at Garff. More

by R.HANS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 27, 2025

I am not happy with the last service. I took my car in for an alignment check and since then the indicators for low tire pressure will not let me change the computer back to milage infor More

by j-dlubeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know
Mar 03, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

February 27, 2025

The dealership is very professional, does quick and excellent work and had a very nice place for me to wait. More

by fisherm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 03, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 26, 2025

I had some major issues but Honda worked with me to get scheduled, and to do the most important items first More

by rick w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taxi driver
Feb 26, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 26, 2025

I’m happy too see it’s getting remodeled! Dissapointed my oil change took 3hrs More

by noemail_7296704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Silva
February 25, 2025

I have always had great service at Ken Garff service center. The service department is knowledgeable, skilled and ready to help me keep my Honda in good driving condition. I like the updates from the te More

by ARTROOMSUPSTAIRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 23, 2025

Frank is very helpful and friendly and professional and returns my phone calls quickly and efficiently More

by Scott.stephenson1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

February 22, 2025

Service excellent and the car drop off was great. The employees were also very nice.. More

by Gramcracker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 21, 2025

Message to request a power steering pump and reserve replace but never got a quote or an update on it. More

by JPHITSNOUKANH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Ken Garff Honda Riverdale responded

Thank you for your review. It’s important to us that every customer has a positive experience at our dealership, so we’d like to hear more about your experience with your power steering pump. Please feel free to reach out to us at the contact information listed below so that we can look further into this. Joey Burns, General Manager joeyb@kengarff.com

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