Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,832 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,832 Reviews of Ken Garff Honda Riverdale - Service Center
Sort by
January 14, 2022
Car was supposed to have tires rotated. They lied and said work was completed. Got home and realized work had not been done as detailed. Brought car back to have work done as promised. No explanation or said work was completed. Got home and realized work had not been done as detailed. Brought car back to have work done as promised. No explanation or apology for shady and dishonest service. More
by stewweb
Verified CustomerEmployees Worked With
January 13, 2022
Excellent service and kind people. It is a place where I feel welcomed and at home feel welcomed and at home More
by MARTIN_PICOS
Employees Worked With
January 13, 2022
They always take great care of my car. They are polite They always take great care of my car. They are polite and efficient in making sure that I am informed on any and all options. They always take great care of my car. They are polite and efficient in making sure that I am informed on any and all options. More
by saboyer1953
Employees Worked With
January 12, 2022
Took longer for the oil change than I thought. I was told 45 minutes to an hour. Took an hour and 20 minutes. 45 minutes to an hour. Took an hour and 20 minutes. More
by jjfrancis_2000
Employees Worked With
Other Employees :
Kevin Hurd
January 12, 2022
This has only been the second time I was at this location, and the check in and out, is Good service. But the waiting about 1 1/2 hours after appointment time, and arriving 15 minutes early for my location, and the check in and out, is Good service. But the waiting about 1 1/2 hours after appointment time, and arriving 15 minutes early for my car to finish getting oil change service, was not pleasing at all. Last time I also waiting over an hour after my appointment time, and arriving early. More
by Lynn
Employees Worked With
Collin Gum
January 12, 2022
The service was excellent, the staff was friendly and helpful. The only issue I had was that the appointment ran twice as long as they estimated, which was inconvenient. I wish they had over-estimated th helpful. The only issue I had was that the appointment ran twice as long as they estimated, which was inconvenient. I wish they had over-estimated the time to better manage my expectations that way. More
by kayli.nielsen
Employees Worked With
Kevin Hurd
January 11, 2022
This dealership and particularly the service department is friendly, helpful, and great to work with. Because of their service department we will always own a Honda. is friendly, helpful, and great to work with. Because of their service department we will always own a Honda. More
by debutler
Employees Worked With
Kevin Hurd
January 11, 2022
They did everything I asked for without a problem and everything turned out very good everything turned out very good More
by KristoferVaughn
Employees Worked With
