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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,832 Reviews

2,832 Reviews of Ken Garff Honda Riverdale - Service Center

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January 10, 2022

My first stop in to get a key took much longer than it should have. The parts desk had a hard time finding and ordering what I needed. Coming back to get my key programmed required an appointment. I waite More

by becky_8101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Gum
Feb 17, 2022 -

Ken Garff Honda Riverdale responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. The motor would have been covered under life time warranty but after doing a diagnosis we found out it was the control unit which is an electrical component so it is not covered. The car is 31 years old, electrical components do wear out. Thank you. General Manager Joey Burns joeyb@kengarff.com

January 10, 2022

Ken Garff Riverdale has always been my go to place for Honda Service. Wife and I have been Honda people for almost 20 years now, no regrets. KGR always does great work on time and bends over backwards t More

by beaner 57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2022

Alway receive great service from Ken Garff Honda Riverdale. Friendly, helpful employees. The area where you leave your car prior to being serviced could be a little bigger, but it’s still sufficie More

by yanceyjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2022

Professional service and prompt response. Unable to resolve problem because issue is intermittent and could not duplicate the problem at that visit More

by K9MALONE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2022

I truly had an amazing experience when I went to service my vehicle I have never had a video done of what was going on underneath my hood I do appreciate the expert I do appreciate the explanation and under More

by ISHSHAHJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd, Collin Gum
January 06, 2022

Bought my daughters car here. I have has my car repaired here also. They even washed my car. Thank you! More

by Hayesbrent110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

service dept does there best to service vehicle in a timely manner and address all fuure maintenance requirements More

by nosroht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 05, 2022

Always treated nice when walking in, advisors listen to what you want and make suggestions of other items to consider or maybe say that your request is not needed but they will do it if you want.. More

by crwhite
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

We love working with the Ken Garff Service team. They are always up front with everything that needs to be done, they communicate well and I enjoy the movie from the tech working on the car with possible iss More

by JamesD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

The service I received was done in a timely fashion. I think the best part of the experience is the communication. The whole team is easy to get in touch with though out. More

by jesu-family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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