Ken Garff Honda Riverdale - Service Center

Dino was extremely nice and helpful. I did not have to wait very long and they were very clear in what maintenance needed to be done. wait very long and they were very clear in what maintenance needed to be done. More

Fast service Great customer service good quality work completes Service in a timely manner friendly staff overall satisfied with the service I get each time I go in and service my vehicle. Has all All re completes Service in a timely manner friendly staff overall satisfied with the service I get each time I go in and service my vehicle. Has all All recovered hired hearts that is needed More

I took my 2007 Honda Pilot to the Ken Garff service department because the "malfunction" indicator light was intermittently coming on. Per the Law of Vehicle Repairs the light never came on for the ser department because the "malfunction" indicator light was intermittently coming on. Per the Law of Vehicle Repairs the light never came on for the service team even though the shop kept my vehicle for a few days to see if it would. It's always unnerving to take one's vehicle to a repair shop when there's not an obvious problem and repair. One worries it's an open invitation for the service team to tell you the issue requires an expensive repair. I very much appreciated this team's honesty -- my vehicle was fine. Because they didn't diagnose an issue, I wasn't charged a diagnostic fee. Since getting the vehicle back, the malfunction light hasn't come back on. The vehicle is fine. I always appreciate integrity, professional customer service, upfront pricing and receiving timely updates about what the shop is doing with my vehicle. That's what I received at Ken Garff Honda. More

Friendly staff, nice waiting area, and dr pepper make the visit enjoyable. But, lose the dr pepper and we got issues! 🙂👍🏻 the visit enjoyable. But, lose the dr pepper and we got issues! 🙂👍🏻 More

I had two Toyota's before I bought my Honda Ridgeline. In comparison, Ken Garff has far better customer service. More friendly. I am pleased to say that the Ridgeline is a more quiet, has a smoother ride In comparison, Ken Garff has far better customer service. More friendly. I am pleased to say that the Ridgeline is a more quiet, has a smoother ride and is better equipped than my previous RAV4, or even my Avalon. We will be looking for a used Honda Fit Ex in the near future. More

They always take great care of my car. They are polite They always take great care of my car. They are polite and efficient in making sure that I am informed on any and all options. They always take great care of my car. They are polite and efficient in making sure that I am informed on any and all options. More

Excellent service and kind people. It is a place where I feel welcomed and at home feel welcomed and at home More

This has only been the second time I was at this location, and the check in and out, is Good service. But the waiting about 1 1/2 hours after appointment time, and arriving 15 minutes early for my location, and the check in and out, is Good service. But the waiting about 1 1/2 hours after appointment time, and arriving 15 minutes early for my car to finish getting oil change service, was not pleasing at all. Last time I also waiting over an hour after my appointment time, and arriving early. More