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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,867 Reviews

2,867 Reviews of Ken Garff Honda Riverdale - Service Center

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August 21, 2021

Great serviceman and great service it's surface they always make sure I understand everything and have all my answers questioned questioned and prices are good good! More

by APRILKANDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd, Collin Gum
August 20, 2021

Ken Graff Honda Riverside is great, Rick and his staff always provide me with great customer service. I've never had aa problem in all the years I've been going there. Kevin Hurd is the best. More

by tuz461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd
August 18, 2021

It’s always a pleasure to get my 2017 Pilot serviced. Clean friendly and courteous Good to have tv and drinks available and clean bathrooms More

by dmajors4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd, Collin Gum
August 18, 2021

The service I received from Honda was very good. Frank was good to communicate with me about the progress the service department was making on my vehicle. The service on my car was finished in less time More

by Janelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

Service-staff members were very friendly, courteous, and most helpful throughout my visit. When a delay in the start of the service occurred, Jesse, my Service Rep walked me through the path forward and the More

by LAMEBEAVERDAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

Why do I have to keep doing these I have already done two since my car was done. …. …… …. ….. The work and customer service good. Thanks More

by CELESTA.HARDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

I always am satisfied with the services that are done on my ridgeline. Also appreciate being advised of future maintenance that will be required. All staff are very friendly and helpful. More

by barleypop1
Recommend Dealer
Yes
Employees Worked With
Collin Gum
August 13, 2021

Kevin Hurd is a pleasure to deal with, very friendly and knowledgeable. My vehicle was completed in under 40 minutes. Kevin kept me aware of all maintenance that was being done on my vehicles(s). Outstan More

by tuz461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd
August 12, 2021

Well they didn’t fix the one thing I brought it in for so… I had a service light on and it’s still on. More

by ericksonclaims1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name , Collin Gum
Aug 23, 2021 -

Ken Garff Honda Riverdale responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Joey Burns joeyb@kengarff.com

August 11, 2021

They were great, but I’ve done this review 3 times. All the service was quick, professional, and friendly. I keep getting the review to do over and over. More

by LeAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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