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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,874 Reviews

2,874 Reviews of Ken Garff Honda Riverdale - Service Center

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June 01, 2020

The dealership recommended 2 different services that I previously completed totaling $1000 dollars. Not sure why 2 different employees made two separate mistakes and offered zero discounts. Horrible servi More

by jayandlorri
Recommend Dealer
No
Employees Worked With
Josh Caldwell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Ken Garff Honda Riverdale responded

We’re very sorry if you had an unpleasant experience here with us, and we would really like to learn more about what happened. But unfortunately we cannot find your contact information from your review username. Please contact our Service Manager, Rick, at (801) 781-4731 or rickj@kengarff.com Thank you!

June 01, 2020

Always very professional friendly and helpful. I have Always very professional friendly and helpful. I have work with Frank Perez twice. He is very attentive and gets everything completed exactly as I h More

by swhip1
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2020

Very kind and professional. He checked me in expediently and kept in contact via text at each interval. Move a car out of the way so that I could leave. More

by GINAMAEBAGEL
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020

Fast and helpful. This was my first time using a dealer for an oil change. Why is this making me say more? That is not great. More

by Teganlg
Recommend Dealer
Yes
Employees Worked With
Devin Ipsen
May 27, 2020

Kind, informative, quick, and sent pictures of job in process and after it was finished. Perfect. Thanks so much for your professional service and kind staff. More

by THOMSPOPE
Recommend Dealer
Yes
Employees Worked With
Isaac Maw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd, Zach Brodis
May 27, 2020

Great dealership and The service department has always taken good care if use since 2010 and they don’t over charge like most place to have work done. Rick runs a great service department. More

by Ray
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd
May 26, 2020

Great people to work with and do the work in a timely manner. You have sold me on the program by appointment only. Your staff appear to be upbeat & friendly. More

by yelrad41
Recommend Dealer
Yes
Employees Worked With
Michael Goodrich
May 25, 2020

Excellent customer service! Excellent work on my car. Highly recommend Ken Garff Honda Riverdale! I’ll be bring my car back for any service I might need. Thank you! More

by FK8 R
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020

Frank is Always Top notch with his Customer Service and care. I appreciated his amazing service and Kevin's help as well! Thank you for everything! I'll be back... More

by ENOCHROBEY
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd
May 23, 2020

All personnel contacted were extremely helpful and courteous. Repair was completed as scheduled. Social distant policies were followed. Ride to and from the dealership were handled by service provider More

by DOMINIC_MOSCARELLI
Recommend Dealer
Yes
Employees Worked With
Tate Bryan
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