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Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,832 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,832 Reviews of Ken Garff Honda Riverdale - Service Center
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April 20, 2020
I have always been treated with respect. They are knowledgeable and have explained services needed. I always bring my car to the dealer for service and maintenance. knowledgeable and have explained services needed. I always bring my car to the dealer for service and maintenance. More
by walms1126
Verified Customer
April 18, 2020
I went into the service department to get my vehicle oil changed and performed the 100K service which included the timing belt replacement (very expensive service.). There were no COVID-19 protections i changed and performed the 100K service which included the timing belt replacement (very expensive service.). There were no COVID-19 protections in place anywhere. People were right next to each other. I picked up my vehicle around 7 pm in the Sales Department. I sked why Ken Garff Honda did not protect it's employees and customers by putting up shields and other measures, especially after Robert Garff just died of COVID-19? The salesman said that Robert had other health issues that caused him to die of COVID-19. He also said that maybe the Garff company was not as concerned with COVID-19 as other companies. I was amazed and concerned with the responses I received from the salesman in the front office area. In fact, the salesman were all standing and sitting very close to each other. I would think this behavior would not represent the Ken Garff Honda management staff or the company in general. However, without any COVID-19 protection in place, it seems that the management staff was also not concerned. More
by bmitton9
Employees Worked With
Not sure of the names of the employees.
April 16, 2020
Repair under warranty I called and got in the next morning for work. I was called before work began and was advised warranty covered the problem. I was told parts were co I called and got in the next morning for work. I was called before work began and was advised warranty covered the problem. I was told parts were coming from SLC and would be finished that afternoon. Jo the shuttle driver was great. Cleaned all surfaces of vehicles, still opened all doors and had hand sanitizer for me. She was also very nice to chat with. Good representative for your dealership. More
by Rudi Tee
April 15, 2020
Courteous and knowledgeable about my car. Devin was very helpful, I was there for less than an hour and they washed my car before they handed me back the keys. Thank you Devin! helpful, I was there for less than an hour and they washed my car before they handed me back the keys. Thank you Devin! More
by Twooldandys
Employees Worked With
Devin Ipsen
April 14, 2020
Awesome experience. Even though the car leaked oil after an oil change they gave me some cleaner for our garage and fixed the leak. They also threw in a free full detail and ran out car thru the car wash. an oil change they gave me some cleaner for our garage and fixed the leak. They also threw in a free full detail and ran out car thru the car wash. More
by Kylecraig1
Employees Worked With
Kevin Hurd
April 14, 2020
I’ve purchased and serviced my cars at Ken Garff Honda for the last 8 years and they always take great care of me. They genuinely care about their customers. I highly recommend! for the last 8 years and they always take great care of me. They genuinely care about their customers. I highly recommend! More
by rsmith
Employees Worked With
Kevin Hurd
April 10, 2020
This is a great dealership. They helped me fast and let me know all of the information that I needed to know. They have a helpful environment me know all of the information that I needed to know. They have a helpful environment More
by bracken677wiz
Employees Worked With
Other Employees :
Zach Brodis, John Walker
April 08, 2020
I was very satisfied with my experience with this appointment. You combined a recall along with a problem that I was having. Both were done in a timely fashion and I have been happy with result. appointment. You combined a recall along with a problem that I was having. Both were done in a timely fashion and I have been happy with result. More
by Rod
Employees Worked With
Devin Ipsen
April 07, 2020
Repair of missing lug nut and sheared off bolt from driver's side rear wheel. Josh greeted me on arrival. Service was much faster than expected and there was no charge. Much appreciated as I was needin driver's side rear wheel. Josh greeted me on arrival. Service was much faster than expected and there was no charge. Much appreciated as I was needing to get this done before work. More
by CT96276
Employees Worked With
April 03, 2020
Great service. Tate was great to work with. All my concerns were addressed. I was kept informed of the situation. The shuttle was quick and efficient. Thanks concerns were addressed. I was kept informed of the situation. The shuttle was quick and efficient. Thanks More
by reneetaysom
Employees Worked With
Tate Bryan
