Ken Garff Honda Riverdale - Service Center

Cares about me and my car Great service, excellent care and concern for my personal life and how the repairs were impacting it. Kevin made it easy for me to take care of what Great service, excellent care and concern for my personal life and how the repairs were impacting it. Kevin made it easy for me to take care of what I needed to do so that my impending vacation was not disrupted by inconvenient car repairs. More

Mechanic was rude I had to buy an older car and when I took it in to have everything checked, the mechanic that help me was rude about the issues it had ans snickered a I had to buy an older car and when I took it in to have everything checked, the mechanic that help me was rude about the issues it had ans snickered about my problems. I will not go back More

Cost of parts Needed new Alternator, 500 for the part was more than I think it should be, But Honda took care of me since I was just schedule for an oil change Needed new Alternator, 500 for the part was more than I think it should be, But Honda took care of me since I was just schedule for an oil change More

Great Customer Service Took my car in to get serviced today, was greeted with great customer service and my car was done well before they predicted. Happy Customer here! Took my car in to get serviced today, was greeted with great customer service and my car was done well before they predicted. Happy Customer here! More

CRV Headlight Repair and AC Diagnosis Excellent and prompt service. The cost of the AC repair was given over the phone. But the diagnosis charge was not given until I received the bill. Excellent and prompt service. The cost of the AC repair was given over the phone. But the diagnosis charge was not given until I received the bill. More

Quick and easy Alex was very helpful and explained what was happening. He came to me whenever he had news about my car and when it was going to take longer than expe Alex was very helpful and explained what was happening. He came to me whenever he had news about my car and when it was going to take longer than expected, called the shuttle service to take us home. More

Always very friendly The times I have been to Ken Garff I have been treated very well. Everyone is so friendly. Very informative on what needs to be done. The times I have been to Ken Garff I have been treated very well. Everyone is so friendly. Very informative on what needs to be done. More

Excellent Staff was friendly, service was fast I was in and out within an hour! I would recommend Ken Garff Honda Riverdale to friends and family Staff was friendly, service was fast I was in and out within an hour! I would recommend Ken Garff Honda Riverdale to friends and family More

Broken down, needed help asap My family and I were on our way from Montana to California and we hit a huge piece of retread that came off a big rig. The check engine light came on My family and I were on our way from Montana to California and we hit a huge piece of retread that came off a big rig. The check engine light came on right away and we pulled off the road. We assessed the vehicle and could not see anything immediately wrong. That's when I called your service center and talked to Merissa Cook. I told her of the situation and she was very understanding and compassionate to our predicament. We made it to the service center and she was going to try and get us a diagnosis. She gave us information on the local restaurants, shopping and kids area. My family and I left and shortly after leaving Merida called us with the problem and estimate. I was ecstatic to hear we might get back on the road in short order. We returned to the shop, retrieved our car and were back on the road to complete our 10 hour drive to St George. The intinerary was tight as I had to be back to work. I am a firefighter and respond to 911 calls everyday to assist people in need. That day Merrisa responded to my call for help and I can't say thank you enough times. My family and I are so greatfull to have had her to assist us that day. Merissa is an asset to Honda and your service center. Thank you again. Sincerely, Brett Walker More

Great experience Awesome and friendly service, the waiting area is comfortable and inviting. Service was quick and not a long wait. Like the appointment set up system Awesome and friendly service, the waiting area is comfortable and inviting. Service was quick and not a long wait. Like the appointment set up system online. More