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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,844 Reviews

2,844 Reviews of Ken Garff Honda Riverdale - Service Center

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March 07, 2024

Got me in. Found the problem. Communicated the problem. Fixed the problem. Got me out of More

by jeremy.holmes
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dino
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 07, 2024

They've been upfront and done good work for me. Their prices are higher than I wish but that might be more due to rising inflation than price gouging, and I'd rather pay more for quality work if I More

by tsmith.mobi
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Service team
March 07, 2024

Service at Ken Garff Honda is always easy, from scheduling to the estimated time to complete. The waiting area is nice, too. More

by SewHonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 07, 2024

I had your service department do my emissions test. Jacob took acer of it all and answered some unrelated questions. I look forward to working with his again. More

by cpasmha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 06, 2024

Excellent service kept me aware of the process Reminded me of upcoming services that are due More

by Golfman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Collin Gum, Collin Gum
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 06, 2024

Called to schedule service for a couple recalls and was able to get in quickly. I was told it wouldn't be more than that day without the van and just as promised the van was done that afternoon and I was a More

by Raywhip
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Haro
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

March 06, 2024

When I made my appointment the prices were given to me and that's how I decided to go there rather than somewhere else. When I got there the prices were significantly different and I was being pushed to b More

by wahodges411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

March 05, 2024

Quick, easy, friendly A very good experience where I had quality treatment from everyone . More

by Aaron704
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino
Mar 05, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 05, 2024

Easy to work with, always prompt, good service. The service I receive there makes me want to purchase my next car from them too. More

by luckymelissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 05, 2024

The service rep and the part rep were both very helpful and the service was done quickly. More

by MDMAISEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felisha Hupko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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