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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.6
2,590 Reviews
Call Service Center (801) 528-6020

2,590 Reviews of Ken Garff Honda Riverdale - Service Center

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March 06, 2024

Excellent service kept me aware of the process Reminded me of upcoming services that are due More

by Golfman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Collin Gum, Collin Gum
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Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

Helpful
March 06, 2024

When I made my appointment the prices were given to me and that's how I decided to go there rather than somewhere else. When I got there the prices were significantly different and I was being pushed to b More

by wahodges411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
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Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

Helpful
March 06, 2024

Called to schedule service for a couple recalls and was able to get in quickly. I was told it wouldn't be more than that day without the van and just as promised the van was done that afternoon and I was a More

by Raywhip
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Haro
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Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

Helpful
March 05, 2024

The service rep and the part rep were both very helpful and the service was done quickly. More

by MDMAISEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felisha Hupko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
March 05, 2024

Easy to work with, always prompt, good service. The service I receive there makes me want to purchase my next car from them too. More

by luckymelissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

Helpful
March 05, 2024

Quick, easy, friendly A very good experience where I had quality treatment from everyone . More

by Aaron704
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino
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Mar 05, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

Helpful
March 04, 2024

I needed them to troubleshoot a rattle and they did a great job. They fixed the rattle and it's been two weeks and still no rattle. More

by JEFFREYSBURCHELL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
Report | Print
Mar 05, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

Helpful
March 03, 2024

Satisfied. Satisfied, satisfied, satisfied, satisfied, satisfied, satisfied, satisfied, satisfied, satisfied, satisfied, satisfied, satisfied. Completely satisf More

by WULITE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 05, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

Helpful
March 03, 2024

Very friendly and honest They took care of everything that I ask them to do More

by jhschwitz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Report | Print
Mar 05, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

Helpful
March 03, 2024

Quality service. Excellent communication. Great coffee maker. It think that Josh deserves a nice raise. More

by shop67plumbing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Mar 05, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

Helpful
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