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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,876 Reviews
Call Service Center (801) 337-7130

2,876 Reviews of Ken Garff Honda Riverdale - Service Center

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February 16, 2024

I have never had any issues previously, but my simple oil change today took 2.5 hours. The rep was very friendly and apologized for the wait, but still. More

by robbietyhicks
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

February 15, 2024

Good Waiting area is clean. Honda team members are nice. I rate Riverdale Honda 5 More

by phuc.nguyen
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Haro
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February 15, 2024

Oil Change service was great! We were very impressed with how fast it was completed. More

by blainediane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our service department. It was a pleasure serving you!

February 15, 2024

They helped me with my issue and was pleasant to work with. Very much appreciated. More

by jhanwrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
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Feb 16, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 15, 2024

Always provide excellent service and the employees are polite and helpful. Seldom do I ever wait longer than expected. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Report | Print
Feb 16, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review, Todd! We value your feedback and your business. We hope to see you again in the future! Take care!

February 13, 2024

Always fast and always great service. It is easy to bring my car in and drive away happy.! More

by JUSTRANNINAROUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 13, 2024

Excellent service department! Worked with Alex Ruiz. He had my car's issue diagnosed and repaired quickly More

by slsweeten99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 12, 2024

It's been hit or miss from us. Sometimes it's great, other times we've had fairly serious issues. However, this visit was good. More

by KCSAF11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
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February 07, 2024

Dino was great in getting the truck checked in and the work started. He communicated throughout the process and we had a back and forth texting over the work recommended before deciding what was best for More

by woodbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 07, 2024

I bought my first Honda in 2010 and had all the required service and other services performed there because of the courteous and prompt attention to my issues. I just bought my second Honda and very pleased More

by DOMINIC_MOSCARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Lockwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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