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Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,833 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,833 Reviews of Ken Garff Honda Riverdale - Service Center
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July 22, 2023
Took my car in twice and still was not able to fix the problem, finally gave up and picked up my vehicle. problem, finally gave up and picked up my vehicle. More
by trinidadgarcia85
Verified CustomerEmployees Worked With
July 21, 2023
The guys had great communication in letting me know the status of my car through out the entire maintenance. status of my car through out the entire maintenance. More
by pencrrgn
Employees Worked With
July 20, 2023
Timing chain done mid-Feb $3,845 Vehicle has been having problems since then. New ignition coil in June - $300. New battery in July - $277. Engine land other dashboard lights are still flashing or on. problems since then. New ignition coil in June - $300. New battery in July - $277. Engine land other dashboard lights are still flashing or on. The engine is not running as smooth as usual (more vibrations) . Could be injectors that were replaces last year. All service exclusively done at Ken Garth Honda,.... I am very frustrated at this time. Michel Goulet mgoulet@petzl.com 801 390-6353 More
by MGOULET
July 18, 2023
Wonderful center for all of your Honda car needs. Grateful for their speedy service and positive demeanor really helps get through the stress of car troubles. Grateful for their speedy service and positive demeanor really helps get through the stress of car troubles. More
by JOHNSTEP
July 18, 2023
Great service, the service advisor took the time to let me know that there was other maintenance that needed to be done. I appreciated thus because it meant no second trip! me know that there was other maintenance that needed to be done. I appreciated thus because it meant no second trip! More
by enrbehr
Employees Worked With
July 17, 2023
This is our third vehicle we have purchased from Ken Garff Riverdale. Always treated with respect and understanding by sales people and service department. Garff Riverdale. Always treated with respect and understanding by sales people and service department. More
by jrichards65
July 15, 2023
The Service Dept at Ken Gary Honda Riverdale is one of the best I've encountered. My needed parts arrived on time and were quickly installed. The representatives I dealt with were pleasant and professiona the best I've encountered. My needed parts arrived on time and were quickly installed. The representatives I dealt with were pleasant and professional! I truly believe they enjoyed helping me. (The complimentary coffee in the waiting area was a really nice bonus, too!) More
by theopolis
Employees Worked With
July 15, 2023
Dealership employees are outstanding in the service department. The actual dealership is rather tired, old and dated. Not what you normally experience at Honda dealerships in other locations ie, Phoeni department. The actual dealership is rather tired, old and dated. Not what you normally experience at Honda dealerships in other locations ie, Phoenix, San Diego, Bay Area, Albuquerque for example. The service does their best with this antiquated out dated tiny for no reason, except for clutter and disorganization. Ingress and egress as well as welcoming to the service department is non existent compared to other dealerships. It’s just too tiny of an entrance and shows poorly for Honda in this day and age. Management obviously doesn’t care or they would have done something by now. Truth hurts but take this to heart and improve. Except for the outstanding service team I wouldn’t buy a new Honda here to replace my 2016 Accord. The 1980’s called and the want their old school dingy car dealership ship back. More
by bryano100
Employees Worked With
Collin Gum
July 15, 2023
Accepted my diagnosis rather than giving reasons that I didn't know what I was talking about. Verified my diagnosis was correct, and replaced my battery. Timelines was correct to their estimate and I was didn't know what I was talking about. Verified my diagnosis was correct, and replaced my battery. Timelines was correct to their estimate and I was on my way. No fighting about whether or not it was warranty work or extra work. Great job. Thank you. More
by myater
