Ken Garff Honda Riverdale - Service Center

Employees always courteous! Answer all my questions and know my car is treated with care! Answer all my questions and know my car is treated with care! More

I had an error light for a TPMS sensor for over 9 months. The employee ordered the part but then said I didn’t need it but would not refund my money. They gave me in store credit for a part I didn’t even nee The employee ordered the part but then said I didn’t need it but would not refund my money. They gave me in store credit for a part I didn’t even need. They acted like they were doing me a favor. More

Great service, friendly staff. Rick Johnson and his staff are tp notch. I've yet to have any bad experiences getting m vehicles serviced there for over 10 year now. Rick Johnson and his staff are tp notch. I've yet to have any bad experiences getting m vehicles serviced there for over 10 year now. More

I brought my truck in for an oil change and a car wash and a battery change the oil was not changed and the truck pulled to the right after I got it out and it took all day long to get my truck and I brou and a battery change the oil was not changed and the truck pulled to the right after I got it out and it took all day long to get my truck and I brought it first thing in the morning and then on top of that there was a missing piece that was missing that I had to rebuy to replace to cover the corner piece hinge of the hood that was missing afterwards and the truck motor is missing and shaking and the brakes seem to work harder and the engine is hesitating a lot on takeoff it was very horrible experience. I think I offended Josh at the counter. Other than that purchasing this vehicle everybody else was helpful and wanted to help me until the first time I needed service routine maintenance and to check on that battery. Nobody got back with me after I had complained. Thanks for listening thanks for hearing me. The brakes seem to be very slow to respond as well and the vehicle pulls to the right now and it used to stay straight and they notified me 10 minutes before they close that the vehicle was done for a battery change that went out within 2 months of my purchase of the vehicle which I had to pay for the labor and the battery and was I guess not under warranty and the oil doesn't look like it was even changed when I checked it this morning and the motor shakes and I had to walk and run as fast as I can to get there within 10 minutes before they closed it was a horrible experience. Very dissatisfied and disappointed it's not even the same vehicle that I had purchased More

Great service. worth the wait. pleasant waiting area, even provided a USA TODAY newspaper. clean rest room. Friendly service people. worth the wait. pleasant waiting area, even provided a USA TODAY newspaper. clean rest room. Friendly service people. More

Frank was able to get me in without an appointment. Worked with the techs to get everything done in a single session! Worked with the techs to get everything done in a single session! More

Words can not express what a wonderful and carefree visit. The work was completed ahead of schedule visit. The work was completed ahead of schedule More

Staff is always pleasant and friendly! They explain things well and in a non-condescending way! They make getting something fixed enjoyable! They explain things well and in a non-condescending way! They make getting something fixed enjoyable! More

I recently had the timing belt, water pump, and oil pump replaced on my 2004 Honda Pilot. Overall I was satisfied with the result, however the technician removed and did not replace my oil dipstick and lef replaced on my 2004 Honda Pilot. Overall I was satisfied with the result, however the technician removed and did not replace my oil dipstick and left out two bolts which were found on the frame. He was not at work when I picked up the Pilot and discovered the missing items so the service advisor had to have another technician find and replace my dipstick and attach one of the two bolts. The technician could not determine where the second bolt should have gone. Loyal Customer, Roy Thompson 801-821-9661 More