Ken Garff Honda Riverdale - Service Center

Friendly staff. Always have the car cleaned even with the weird back window gaps from the spoiler. Always have the car cleaned even with the weird back window gaps from the spoiler. More

They were able to get my wife's minivan into their shop quickly and diagnosed the electrical problem in a couple of hours and I was on my way in no time. Have not had any problems since. The friendly and p quickly and diagnosed the electrical problem in a couple of hours and I was on my way in no time. Have not had any problems since. The friendly and professional staff and the excellent shop professionals really care about you and your family and want your vehicle to be safe. Thank You Team Garf! More

Attentive service from the team. Liked the video assessment from the technician. Also great service from the shuttle driver. Liked the video assessment from the technician. Also great service from the shuttle driver. More

Lack of communication. .. I prepaid for a part that was out of stock in May. Therefore, we would have priority with the item. Colin told me that the item had finally shipped .. I prepaid for a part that was out of stock in May. Therefore, we would have priority with the item. Colin told me that the item had finally shipped in June when my vehicle was in for an oil change. I hadn't heard anything, and finally called back in July. They told me the item was out of stock. I tried having them transfer me to discuss the matter with Colin since he was able to pull up the shipment when I was physically there. No one has called me about the matter and it's been well over a week, possibly two weeks. I understand when parts are out of stock. But I fear they used it on someone else's vehicle, which defeated the whole purpose of me prepaying for it. More

Outstanding service, friendly staff who bend over backwards to keep you informed and provide a very competent and good value for the customer. I recommend this dealership. backwards to keep you informed and provide a very competent and good value for the customer. I recommend this dealership. More

I had a battery replaced and when I got home noticed there was a screw missing and a clip was missing as well. When we called to report the problem we were given an appt the same day. Josh came out to m there was a screw missing and a clip was missing as well. When we called to report the problem we were given an appt the same day. Josh came out to my vehicle which was parked in the waiting line. He noted the missing screw and removed the large piece of plastic so he could take the part right into the parts department and have them identify the missing clip and replace it. Then Josh had me follow him back out to my car. He replace the screw and popped the large plastic part back into place including the replaced clip. I was in and out of the dealership in less than 10 minutes! Thank you Josh for making an easy job even easier! It was refreshing to see someone solve a problem start to finish in an efficient and timely manner! Thanks Josh! More

Great place to service your vehicle, reasonably priced, friendly service staff and comfortable waiting room. friendly service staff and comfortable waiting room. More

Jesse and his team were great and extremely helpful! Jesse he his team get my car done and worked on in a timely manner and I was back on the road in no time. Jesse he his team get my car done and worked on in a timely manner and I was back on the road in no time. More

I appreciate the personal care they took to resolve some concerns. They’re service is prompt and reasonable. I like the atmosphere in the waiting room and the choice to have a shuttle home. I’m pleased with concerns. They’re service is prompt and reasonable. I like the atmosphere in the waiting room and the choice to have a shuttle home. I’m pleased with Honda Riverdale employees. . More