Kia Country of Savannah

Great service. Very helpful. D’Juan is the man and would highly recommend. Thank you Very helpful. D’Juan is the man and would highly recommend. Thank you More

KCOS has been consistent in excellent customer service. Andrew at the service desk is a pleasure to work with (as was Pat when he took care of me). Even though this visit was an oil change, I still appreci Andrew at the service desk is a pleasure to work with (as was Pat when he took care of me). Even though this visit was an oil change, I still appreciate the feedback on the other multipoint inspection items. No pressure to buy anything! For these types of visits, I usually just wait. They have a comfortable and well appointed waiting area. Overall, very pleased with the experience! More

Was easy to schedule appointment. Got me in and out with no others issues. Satisfied Got me in and out with no others issues. Satisfied More

Is am very happy with my experience with Kia Country of Savannah and I will keep going to them they are very friendly and helpful there service department are very good Savannah and I will keep going to them they are very friendly and helpful there service department are very good More

This dealership isn’t customer friendly, awful customer service..They treat you like a number instead of a human being. They have no empathy at all. I had to come out of pocket $255 weekly for a rental unt service..They treat you like a number instead of a human being. They have no empathy at all. I had to come out of pocket $255 weekly for a rental until they finally got my vehicle in the shop for a diagnosis , not to mention it sat at the dealership over 30 days before being diagnosed. It was a struggle and I communicated it out but it didn’t seem to matter. When I submitted my paperwork they’re only giving me $50 for pain and suffering, so sad. Sherri Sanders was A-1. She went above and beyond to assist me once my vehicle was ready. More

Clean and met my expectations . They serviced my car as scheduled. We were able to leave on time. They serviced my car as scheduled. We were able to leave on time. More

Service associates are extremely professional, knowledgeable and helpful. Always being mindful of your time, money and experience. Have gone for all my service and best dealer I’ve ever dealt with knowledgeable and helpful. Always being mindful of your time, money and experience. Have gone for all my service and best dealer I’ve ever dealt with. More

Amazing Customer Service. Mrs. Sherry always makes sure I am taken care of and keeps me updated on my vehicle Mrs. Sherry always makes sure I am taken care of and keeps me updated on my vehicle More

Great employee's. Always willing to help the customer's. Kenny and Andrew Great guys 👍👍‼️ Always willing to help the customer's. Kenny and Andrew Great guys 👍👍‼️ More

In May 2020 I purchased a 2011 Kia optima it started having oil consumption issues I took it to the dealership on two separate instances where they did 1,000 mi test my engine finally locked up in Janua having oil consumption issues I took it to the dealership on two separate instances where they did 1,000 mi test my engine finally locked up in January 2023 I contacted the dealer and they said it would be 2 months before they could even take a look at the car and a month afterwards to fix it I googled a recall on the 2011 through 2013 Kia Optimus engines now they're telling me they have to see if my engine in my 2011 Kia optima is a recall engine on top of that I got to provide a tow to the dealer Savannah is an hour and Charleston is an hour and a half why do you need to check on something that's on recall if you can help it don't buy kids I never will again they don't honor recalls my name is Richard Wilson ..... More