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Kia of Abilene

Abilene, TX

4.0
191 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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4702 Southwest Drive

Abilene, TX

79606

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Showing 191 reviews

November 15, 2019

Not pleased at all they will say and do anything to sell a vehicle buyers be ware and make sure you get copies of everything you sign since trying to do so later is impossible. More

by Katt
Recommend Dealer
No
Employees Worked With
Matthew, Ron and Robert at the S. 27th location
Nov 18, 2019 -

Kia of Abilene responded

Katt, we are sorry that you are upset about your recent experience at our dealership. We worked with you and your son on a vehicle in which he co-signed for. Since your son is a co-signer on the paperwork, we are unable to take him off the title work without approval from all parties. We are sorry for these technicalities and want to provide the best service where we can. We would love to discuss this more with you if you have any questions.

Nov 24, 2019 -

Katt responded

The issue isn’t that my son co-signed the problem is that my signature was falsified on a document which I didn’t sign, that’s why I was refused a copy of the document. Poor way of doing business I’ve bought numerous vehicles in my life and have never had this type of problem.

April 10, 2019

Great experience Very friendly, comfortable environment that made me feel welcomed. They wanted to meet my needs and make sure I was pleased with my vehicle choice. More

by Terri123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saltus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Nelson
Apr 10, 2019 -

Kia of Abilene responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

December 07, 2018

Awesome experience Ruben yanez is an awesome car salesman for a few things i wanted to point out 1.hes new to the job and went out there and provided me and my wife wi More

by William1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN SZURA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Kia of Abilene responded

We appreciate the continuous business at our dealership! We hope you're rockin' and enjoying your new ride! :)

November 21, 2018

This is a buyer beware dealership. These sales people will say anything and make promises that they do not intend to keep. Buyer Beware! Read every page of all documents before signing More

by merrimanlj
Recommend Dealer
No
Employees Worked With
Erin Ryan
Nov 28, 2018 -

Kia of Abilene responded

We sincerely apologize for your experience and want to help resolve this for you. Can you please contact our store and ask for our general manager, Ron Nelson? We hope to help make this right for you. Thank you.

October 20, 2018

Super easy! The sales team is fantastic. Everyone treats you as the most important person there. Doing business is super easy and simple. If you know what you wan More

by Jbixler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam in finanace, William Kraft
Oct 22, 2018 -

Kia of Abilene responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

October 10, 2018

Wonderful experience!! I went to Kia not knowing what to expect. They were professional and helpful in every way possible. I left with a 2016 Kia Soul!! Thank you Erin and K More

by Sbrunson79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN SZURA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Ryan
Oct 10, 2018 -

Kia of Abilene responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

October 09, 2018

Really great people. We had a very good experience.The sales staff worked very hard to make our car buying experience a good one. They all worked very hard to make the dea More

by Happy 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Arellano
Oct 10, 2018 -

Kia of Abilene responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

September 24, 2018

Pleasant. I came to the dealership with a monthly price and an interest rate from the bank in mind and they met or came pretty xxxx close. and I must admit it More

by Cheep dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kraft
Sep 24, 2018 -

Kia of Abilene responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

September 20, 2018

Amazing experience very helpful Fast, very helpful, excellent costumer service. The person we had was very respectful and was very fast on getting us approved. Made sure we left sat More

by Acastor22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Jojola
Sep 24, 2018 -

Kia of Abilene responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

September 20, 2018

Love it The people at Kia are great people they are awesome and willing to help I would recommend this to everybody . This is a good place. More

by Tommy1997Peralez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Ryan, William Kraft
Sep 24, 2018 -

Kia of Abilene responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

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