Kia of Port Charlotte

They great they work great with us I was very happy with the experience with them the experience with them More

Kia of Port Charlotte Cody was amazing and Jp Thank you for helping me with my Kia Soul for helping me with my Kia Soul More

Rachel did a great job of explaining all the features of the vehicles I test drove! She also was very knowledgeable about the whole car purchase process. And such a sweetheart to boot! the vehicles I test drove! She also was very knowledgeable about the whole car purchase process. And such a sweetheart to boot! More

Everybody i dealt with were very nice and professional. .spent a little more thanI wanted but happy with purchase .spent a little more thanI wanted but happy with purchase More

Everything went well but the next day my girlfriend was driving behind me and said "something is flapping under your car". The bottom cover has a small additional piece that was installed incorrectly. Only driving behind me and said "something is flapping under your car". The bottom cover has a small additional piece that was installed incorrectly. Only 2 of the 3 clips were connected due to it being probably forgotten about instead of taking off the main cover to install correctly the additional piece was attached as best as possible from the outside. More

Amazing staff and facilities! Had a great time working with salesman Ted Castelo and will be coming back for any future purchases. Had a great time working with salesman Ted Castelo and will be coming back for any future purchases. More

10/10 experience at Kia of Port Charlotte. I recommend coming here and working with Salesman Teddy Castelo! I recommend coming here and working with Salesman Teddy Castelo! More

I went to this dealership looking to purchase a vehicle and was helped by salesman Teddy Castelo. He was very kind and knowledgeable. I highly recommend coming here and working with him. and was helped by salesman Teddy Castelo. He was very kind and knowledgeable. I highly recommend coming here and working with him. More

I saw a car I wanted, called and spoke to a woman whose name I forgot since it’s been a few weeks. I let her know I was bringing a check from my specific credit union, that I was driving five hours to get name I forgot since it’s been a few weeks. I let her know I was bringing a check from my specific credit union, that I was driving five hours to get there, which car I wanted, I also asked how long does the paperwork take since I would need to leave to drive back within an hour or so. I asked if they were able to hold it she said yes and if there was anything I needed to bring besides DL and the money she said no. I drove the five hours. Once I get there, I test drove the vehicle, played with a few of the features and talked about the heated seats with James S. the salesman. I started the paperwork. They said I couldn’t use my credit union, even though I let them know that before I got there, they stressed how I needed to go through them for financing. I did not want another run on my credit so I was going to leave then they changed their mind. The process took 2 1/2 hours not the hour or less I was quoted. So it postponed my drive back. Then I get in the car after the purchase was done. They couldn’t be bothered to clean or vacuum the car. I drive off the lot as they were closed and my tire lights started going off. It said I needed air pressure so I stopped to put air in and noticed there were no valve caps on the tires. I called multiple times. Finally, someone answered they told me to come back. They provided tire caps, and air. Then on the drive home on a very cold night I’m trying to find the heated seat seats that was advertised. My vehicle does not have heated seats at all. This is not the salesman’s fault since it is stated on the paper however it is the fault of the person who did up the paperwork when the dealer first got the car and put heated seats on there. It was false advertising, I’m waiting for a response from management still. I called James to let him know he didn’t seem to care and offered me a free oil change and car wash, if I was willing to drive five hours to come get it. Why didn’t you wash the car while I was there or during the 5 hrs it took for me to get there. I told him I wanted the heated seats that I was promised. This is absolutely the worst experience I’ve had buying a car and I have had several. No management has reached out to me. Since then, my tires drop 10 psi every seven or eight days so I need brand new tires that cost about $300 for the cheapest SUV tires. I wouldn’t recommend this dealership. They sell cars but don’t seem to be good at basic customer service. I spent over $30k. It’s not the most but I worked hard for it to not have what was promised. $5k over the listed price in “fees”. I was advised to give it 30 days for them to rectify the issue before going the next step. I don’t want seat covers I want the heated seats. My previous car had heated seats. I would have just kept looking for a vehicle if I would’ve known. Now I have a car that is ok but not worth the drive, service and consistent issues I’ve had in the 20 days. More

It was fine. I hate car shopping because it's so stressful. Aden and the team made it go smoothly. I hate car shopping because it's so stressful. Aden and the team made it go smoothly. More