Joel Machado

After 30 years of buying cars, having a fleet of cars for our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, s our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, so its about and hour drive there. We had in writing that the price will NOT be change, and indeed included all fees, they send me a screen shot from their own website that guarantees the SAME. Well we arrived there on a Sunday after all the promises described the same morning, We waited over 30 min for the manager to be free, only 1 available for for more than 10 tables waiting. we were straight forward, we came for the exact deal that is advertised. Well that never happened, he try to push: WINDOWS TINTING RECONDOTIONING FEES DEALER FEES $1300 ELECTRONIC FEES $595 PLUS tax, tag and title. Our deal of $16.223 became a $19.000 plus tax tag and title, When he saw, we were not going to move forward, he got angry and raise his voice at us, telling what a great deal the car was, he said he will removed the window tinting, reconditioning fees, BUT his dealer fees and electronic fees are NOT negotiable, so we need it to pay $2000 more. We show him his own website, the texts send by his employees. his reply was, he does not care. This is by far a dishonest car dealer that takes advantage of his customers. More

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He really cars about his customers, thank you Joel. ....I love my car!! Thanks again ....I love my car!! Thanks again More

by daquarius.matthews90 Verified Customer Verified Customer

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Joel and the entire staff was outstanding. Would definitely buy another vehicle at this dealership Would definitely buy another vehicle at this dealership More

by Steelrfn70 Verified Customer Verified Customer

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I already did. : Sugar bear, Joel, Aires, Howard, and Marshall took excellent care of me. Also Henry and Aiden the following Monday : Sugar bear, Joel, Aires, Howard, and Marshall took excellent care of me. Also Henry and Aiden the following Monday More

by Pattycake Verified Customer Verified Customer

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Trato mi profesional y agradable un negocio muy tranquilo gracias a Joel encantada con todo gracias a Joel encantada con todo More

by yenli29alexa Verified Customer Verified Customer

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I was very satisfied when I bought it, but when I went to the technical service for a malfunction, I did not give communication and information because of a zero part, even though there was a car I bought a the technical service for a malfunction, I did not give communication and information because of a zero part, even though there was a car I bought a new one, they caused me to lose my job for seven days, and also I didn't like the communication of my female friend who took care of me, these situations leave me in a difficult situation as a service. More

by atabayabdullah028 Verified Customer Verified Customer

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Relamente fui muy exigente y el fue atento y trato de mil maneras de darme lo que yo estaba buscando..! Muy buen vendedor carismático respetuoso amable maneras de darme lo que yo estaba buscando..! Muy buen vendedor carismático respetuoso amable More

by getiti.1992 Verified Customer Verified Customer

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Sold me a car with hidden damage and before taking it off the lot, said it would be fixed, but left it sitting in their dealership for over 30 days and then said there’s nothing they could do about it. the lot, said it would be fixed, but left it sitting in their dealership for over 30 days and then said there’s nothing they could do about it. More

by Port Charlotte local Verified Customer Verified Customer

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Amazing interaction with Joel. Would gladly refer him to friends and family……...he went above and beyond to help me get everything I needed . Would gladly refer him to friends and family……...he went above and beyond to help me get everything I needed . More

by MICHNOT Verified Customer Verified Customer

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Joel Machado was very helpful and realy worked out a great deal for us. Will be coming back for my next car. Great customer service. great deal for us. Will be coming back for my next car. Great customer service. More

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