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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
709 Reviews

709 Reviews of Kia of Wesley Chapel - Service Center

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September 22, 2021

Mr. Terry has wonderful customer service skills and is very knowledgeable. When I spoke with him and needed help with my car, he was very personable, forward and honest. You can tell when you work with Mr More

by Sina Wily
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hogan
September 17, 2021

I had a bad experience here before with sales and wanting me to buy a car and use their financing when I already had financing so I left and bought my car at another Kia dealer, Came here for service once b More

by Donna
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Terry Hogan
September 14, 2021

The dealership is only as good as the employees make it and I can honestly state Terry Hogan is a shining star who displays excellent customer service. More

by Vnavatta
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hogan, Terry Hogan
September 14, 2021

Terry was amazing and extremely friendly. I came in for a paint job and the wait was approximately 2 hours , within those hours Terry came by to check up and update me about the car and that was very nice of More

by MarlynP
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hogan
Sep 14, 2021 -

MarlynP responded

Terry was amazing and extremely friendly. I came in for a paint job and the wait was approximately 2 hours , within those hours Terry came by to check up and update me about the car and that was very nice of him to do.Thank your for your service, your patience and kindness 🙂

September 11, 2021

Terry was very awesome to deal with! Great communication throughout the process of repairing my vehicle and he wants to make sure everything is done right. More

by jturner
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hogan
September 06, 2021

Mr. Hogan saved the day for me and my 3 children! He was able to guide me through fixing a flat tire with a portable air pump that I did not even know I had!!! He was patient and kind and I could not have b More

by coxashley
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hogan
September 04, 2021

We don’t know what can be said about a “Customer Service Superhero” that the name doesn’t already imply, but Terry Hogan is that! My husband and I recently purchased our second car from Kia of Wesley Chape More

by NINARP12
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hogan
August 11, 2021

Very friendly and helpful staff. I Just wished that they would hurry up and be done with the remodel because it was very uncomfortable and hot and no place that was cooler that had cool drinks or snacks in More

by nfriedman
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Savir Diclo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Hogan
July 06, 2021

I want to start out by saying the sales team is amazing! However, the service team was disappointing to me. I brought my car in for service for the first time as a bolt was loose from the factory. I als More

by Tiffany G
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Damir
June 26, 2021

Peter is always super helpful and realty cares about customer satisfaction More

by MYLILDIXON
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Israel Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter McCabe
2
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