Back

Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,952 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1106 West Main Street

Kent, OH

44240

Directions

By Type

Showing 7,953 reviews

June 07, 2021

The staff was very helpful with regard to my insurance claim by taking pictures and explaining everything to me. They were also very nice and friendly. More

by jenngrz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
June 07, 2021

Kim was pleasant and wonderful to work with. However I asked for fluids to be topped off and windshield wiper fluid was left empty. Thank you More

by connieklein03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
Jun 07, 2021 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words. I apologize for the filling of the washer fluid being missed. It is part of our check in process and the fact that I missed it is unacceptable to me as well. I promise your feedback will help me get better at what I do and it has already been shared with the rest of our team. I welcome the opportunity to speak with you directly so that I can work to correct the shortcoming in quality. Thank you again for your feedback and I apologize for not delivering the type of experience that you deserve. I hope to hear from you soon. Kim Rafferty, krafferty@klaben.com. 330-673-3139 ext 416.

June 07, 2021

These are cars 4 and 5 for our family and 6 is coming soon. There is a laundry list of reasons why Justin gets 5 stars and I’d give him more if I could. Just a good guy who provides top notch service. Th More

by Drobbins001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

This was the best car buying experience we have ever had. We greatly appreciate how transparent and honest this dealership is. Casy and John were both amazing and made the whole process quick and enjoyable. More

by brooker.amanda92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
June 05, 2021

Great sale person. Took the time to find me the Jeep I wanted. Really glad I went with Klaben and that Casey was my sales rep. Thank you!! More

by MC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
June 05, 2021

I called Justin with a dilemma concerning our Dodge Ram needing a bigger axle to pull our new camper. He did everything he could and got us a great deal in a new Ram with the larger axle and did it fast en More

by Rporter2452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
June 05, 2021

Absolute professionals, I really appreciate how fast yet thorough justin and the dealership operate. 5th car and counting at Klaben, no plans to ever visit another dealership. Thanks! More

by Rhoadscurtis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2021

Customer Service was outstanding. Worth the 75 mile Customer Service was outstanding. Worth the 75 mile drive to the dealership. Chris handled all the upfront work ahead of time so delivery was extreme More

by greynolds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
June 04, 2021

The absolute BEST experience we have ever had buying a vehicle. Christopher was very knowledgeable, friendly and respectful. We will definitely be back to purchase another vehicle from him and Klaben auto More

by Glenn Kasper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

This Dealership is awesome!. Gilbert Perrin is the best. We have been dealing with Klaben for Years. Always Helpful and friendly. Will be back Again More

by Leslie777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Finance Dude, Gilbert Perrin
...
280
...