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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,919 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,919 reviews

November 05, 2019

Exciting Justin Bolen is the best salesman he goes out of his way to make his customers feel comfortable and safe in what they are purchasing More

by D
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2019

Great customer service. All my vehicles Are purchased and serviced from Klaben. From Nick and Gilbert the salespeople to Steve at the desk and even Kim in finance, the proce More

by Mjh123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Brandt, Gilbert Perrin, Kim Devlin
November 04, 2019

I wanted to thank the whole Klaben organization. They did a fantastic job helping me get out of a bad situation and into an awesome one. Thank you Gilbert for being so helpful More

by Truckster
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Perrin, Justin Stinnett, Kim Devlin
November 01, 2019

Love Klaben! Always the best! My family has been going there for years! Integrity and truly trying to help you in your situation. Best place ever! Go Klaben! More

by rcwyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2019

Bought a Jeep long distance I worked with Justin Bolen in purchasing and transportIng my 2018 Jeep Grand Cherokee. He was extremely knowledgeable, friendly and helpful (going abo More

by rudyflip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2019

Great car buying experience Sales team is very professional and friendly! Very knowledgeable about all the vehicles on there lot. Quality of certified vehicles is best you will f More

by Darin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2019

Great Experience After visiting several other dealerships we went to klaben. I left here with my new jeep in under and hour. I would definitely recommend this dealersh More

by malcolm28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
November 01, 2019

Customer for life So I moved from the area last year, and was now ready to purchase a new vehicle. I have dealt with Klaben since 2003, but there was now a considerable More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2019

Enjoyable and easy buying process. Was not pressured and felt comfortable with Noah and Brian. I feel the price is fair for the quality of the product. More

by wish4fish36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Hewitt
October 31, 2019

7 days Had my car for 7 days,called on day 7 and a few hours later got a call back. They said they left mec2 voicemails to get my car and I don't have voicem More

by Tattoedmomma7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Stinnett
Nov 04, 2019 -

Klaben Chrysler Jeep Dodge Ram responded

Hello, and thank you for your candid feedback. We truly appreciate you taking the time to tell us how we did so that we can use this information to improve ourselves in the future. To read about your experience is embarrassing, and I offer my most sincere apologies. There is no excuse for this kind of break down in communication. I hope for the opportunity to speak with you further in regards to your experience, and to see if I can try to be of assistance at this point. Please feel free to contact me at your convenience, and I thank you again for your time. Matt Koch (330)673-3139 ext. 407 or mkoch@klaben.com.

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