
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Warranty issue resolved Joe was solely responsible for resolving a warranty issue I was having with a repair. No need to go into the tedious details, but Joe went to bat for Joe was solely responsible for resolving a warranty issue I was having with a repair. No need to go into the tedious details, but Joe went to bat for me, did the right thing, and got it done. He went above and beyond, and turned what was getting to be a somewhat negative experience into a positive one. Joe, you rock!! Thank you!! More
Quick Got the truck in quick and repaired quick. I just didn’t like the dealers answer to a recall repair. Welding adjustment nuts on the drag link is not a Got the truck in quick and repaired quick. I just didn’t like the dealers answer to a recall repair. Welding adjustment nuts on the drag link is not a repair it’s a cheap bandaid to a poorly engineered part. Now there isn’t an easy way to align wheels. A new adjustable drag link should of been installed. More
Very inviting and answered every question with great detail I will 100% ask for John Coco in the future. This dealership is wonderful and I will recommend to all. Everyone me father and I encountered were polit I will 100% ask for John Coco in the future. This dealership is wonderful and I will recommend to all. Everyone me father and I encountered were polite and helpful in every way. More
Grand Cherokee Gil did a great job - excellent sales experience. Brian also was great at the finance desk. Both stayed with us to the end of the day to close the dea Gil did a great job - excellent sales experience. Brian also was great at the finance desk. Both stayed with us to the end of the day to close the deal More
Oil change tire rotation Everyone did their jobs as expected. Was greeted in a friendly manner. Helped myself to a delicious doughnut while I waited. Will continue with your s Everyone did their jobs as expected. Was greeted in a friendly manner. Helped myself to a delicious doughnut while I waited. Will continue with your service until given a reason not to. More
Easy and Straightforward Experience Everyone at the dealership was friendly, straightforward, and knowledgeable. I had no problem getting clear information on what my costs would be, as Everyone at the dealership was friendly, straightforward, and knowledgeable. I had no problem getting clear information on what my costs would be, as well as no bull from the sales team that you sometimes get at other car dealerships. I was treated as a person, and for that I would have no problem going back the next time I need a vehicle! More
A Low-Stress, No Wait, Car Buying Experience The ability to have the entire car-buying process online, including financing, price negotiation, back office paperwork and home delivery. John Cocco The ability to have the entire car-buying process online, including financing, price negotiation, back office paperwork and home delivery. John Cocco exceeded my expectations! More
Superior customer service Once again Klaben has far exceeded my expectations! You have wonderful customer service! All my questions and concerns were taken care of! My sales pe Once again Klaben has far exceeded my expectations! You have wonderful customer service! All my questions and concerns were taken care of! My sales person and finance was very thorough and knowledgeable! Could not be happier!! More
Joe Hilliard is the BEST! Joe Hilliard is honest and knowledgeable. He is professional, and he works hard for his customers. He takes care of me, and I appreciate having Joe Joe Hilliard is honest and knowledgeable. He is professional, and he works hard for his customers. He takes care of me, and I appreciate having Joe as my service professional. More
The miracle This is the second truck we purchased from Caleb. Caleb is courteous and a kind young man, that went over and above to help us with the purchase of This is the second truck we purchased from Caleb. Caleb is courteous and a kind young man, that went over and above to help us with the purchase of a new truck. His mom and dad should be very proud of their son. If you’re looking to purchase a vehicle and want to be treated with respect and kindness I would go to Klaben auto group and ask for Caleb Jacobs or his father Don Jacobs both are outstanding. Thanks again Caleb and May God bless you More