Klaben Chrysler Jeep Dodge Ram

CARING, WELCOMING, AND OUTSTANDING CUSTOMER SERVICE We have been around to many dealerships through the years. And there is not one that stands as high rated as the best which is Klaben. We will only ge We have been around to many dealerships through the years. And there is not one that stands as high rated as the best which is Klaben. We will only get our cars from Klaben, no place else. And John Coco is outstanding!!! Don Jacobs was fantastic as well. We are on our second two car leases from John. And will do the same many years to come. There is nothing like this dealership. The best dealership ever!!! Customer service is on point. Just outstanding!!!!!!!!!!!! More

I recommend Klaben Service Good friendly service. I was able to make an appointment on a Saturday which was nice. They honored a coupon for another dealership which I appreciat Good friendly service. I was able to make an appointment on a Saturday which was nice. They honored a coupon for another dealership which I appreciated. More

I came in for an oil change and tire rotation. As soon as I drove into the shop I was pleasantly greeted and advised where to go. Joe then assisted me telling me what was being done to my vehicle As soon as I drove into the shop I was pleasantly greeted and advised where to go. Joe then assisted me telling me what was being done to my vehicle and walked me to the lobby. The service department was clean as well as the lobby. The amount of time service took matched what Joe communicated to me and I was able to get some work done while I waited. Overall it was a very pleasant experience and as always, Joe was very helpful. More

Bearings went bad Heard loud noises coming from my wheels , Called and got an appointment quickly. Brought my vehicle in and the problems were identified and fixed the Heard loud noises coming from my wheels , Called and got an appointment quickly. Brought my vehicle in and the problems were identified and fixed the bearings were bad, I paid and left. Heard another noise on my way home called and was told bring it back in at my earliest convenience. When I brought it back I met with Buddy and the service manager even went on a ride along with me to help me identify the noise. Problem fixed and I was out the door. More

Excellent Service I have been taking my cars to Klaben Dodge for the past 20 years and I have received excellent service and advice each and every time. I have had Joe I have been taking my cars to Klaben Dodge for the past 20 years and I have received excellent service and advice each and every time. I have had Joe as my service adviser for over ten years and I can count on him to give me solid recommendations and advice. It is important to trust someone with knowledge of your vehicle and I have total faith in what Joe advises me to do when bringing my car in for service. I have purchased my last two cars through Klaben and keep them for at least ten years. The service and maintenance on my cars keep them in top shape and keep me coming back to this dealership. More

22000 mile maintenance Joe is always very thorough and I have never been told I need something just to upsell me. The waiting area is always very clean and a cup of coffee Joe is always very thorough and I have never been told I need something just to upsell me. The waiting area is always very clean and a cup of coffee is always waiting for me. More

Pro Master City Purchase I purchased my Pro Master City in November of 2018 with the help of John Coco. I'm disabled and he made sure that Pro Master City was the right fit fo I purchased my Pro Master City in November of 2018 with the help of John Coco. I'm disabled and he made sure that Pro Master City was the right fit for me. When it was, he worked magic so I could get it. Now that I have it, Joe Hillard is keeping it in good working condition. I drive 45 minutes to deal with Klaban because my local Dodge dealership would not talk to me about this vehicle. So Thank You!! More

A Great Experience Working with Carl Esker made the process of trading in my Ford F150 and my wife's Pacifica extremely easy. Before my wife and I were ready to move ah Working with Carl Esker made the process of trading in my Ford F150 and my wife's Pacifica extremely easy. Before my wife and I were ready to move ahead with the purchases of two Jeep Wrangler's, Carl answered all of our questions thoroughly. What was most appreciated is that Carl did NOT rush us in any way. He took the time to answer our questions the first time we worked with him in person. After telling Carl we were going home to think about what we learned, he was very professional in letting us walk away only adding to please let him know if we have any questions. His professional demeanor brought us back two days later to go ahead with the purchases. Carl did not talk over us or make any rude assumptions (ie. a woman does not need a four-wheel drive vehicle that rep told us at another dealership.) If you are in the market for any Chrysler, Dodge, Ram or Jeep vehicle, work with Carl Esker; you'll be glad you did. More

Least a new truck Went to Klaben and dealt with Don Jacobs, that man is great. He was able to get me out of my small SUV into a new 2019 Ram truck for a great and affor Went to Klaben and dealt with Don Jacobs, that man is great. He was able to get me out of my small SUV into a new 2019 Ram truck for a great and affordable price with little down. He truly did work some magic and I highly recommend going there. This will be the third vehicle we've gotten from there and I think we're sold. More

Easy Leasing I told John exactly what I wanted and he got me the best possible price. He made things easy as a first time leaser. Very thankful for his service and I told John exactly what I wanted and he got me the best possible price. He made things easy as a first time leaser. Very thankful for his service and flexible hours with my schedule. More