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Klaben Chrysler Jeep Dodge Ram

Kent, OH

Overview
Employees
Reviews
Vehicles
4.9
7,930 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,930 reviews

September 27, 2024

Everyone was nice. Process quick and simple. Highly recommend this dealership. Will always go back. More

by Jonmus1260
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Rowan
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September 27, 2024

Thanks too Jarod Taylor and Sean Abbott and the entire Klaben Service team for their get it done and done correctly attitude to get my 2021 Jeep Rubicon back to manufacturer specs on the ESS electronics. More

by fzarycki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Taylor
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September 27, 2024

The dealership was great to work with. I leased a new truck and was unhappy with some issues that were a result of my decision, not the dealership, and they went above and beyond to assure More

by cshrodek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beane, Evan Rowan
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September 27, 2024

Have purchased 7 vehicles from this dealership, they have provided all service work as well. Never an issue! More

by ryanewagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Binegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 26, 2024

Interactions with and customer service from Joe Hilliard always exceeds expectations. I am impressed with his attention to providing a good experience and a good outcome. He is much appreciated for this. More

by CONIFERDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2024

The purchase was a Smooth Process. Justin explained car functions very thoroughly. Car preparation very nice. More

by fredc690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2024

Klaben Jeep and Justin Bolen went above and beyond to meet our needs. We are lifelong customers. More

by runnintracey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2024

Shout out to Shi Crockett for helping me purchase my 1st car! Excellent service would highly recommend! More

by cmcadoo555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shi Crockett
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September 24, 2024

I’m very disappointed that you had my vehicle in service for 15 days yet did not take the time to wash it before I picked it back up repaired. More

by ALAN28
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
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Sep 24, 2024 -

Klaben Chrysler Jeep Dodge Ram responded

Alan, Thank you for taking the time to leave us a review, your feedback is greatly appreciated and extremely valuable to us. We sincerely apologize for the condition of your vehicle at pick up. We strive to always leave vehicles cleaner than how they were brought in, so here we certainly failed you. I was unable to find any information for you in our system from what was provided here. I would love to get in contact with you and gather some more information and come up with a plan to rectify this situation for you. I can be reached at any of the following below. Once again, thank you for your feedback. Sincerely, Jimmy Boone Service Manager Klaben Auto Stores 330-673-3139 Ext: 408 rboone@klaben.com Visit: www.klaben.com

September 24, 2024

Smoothest most hassle free vehicle purchase I’ve ever made. My Salesman David Chang could not have been more courteous and accommodating. Klaben has earned my future business. More

by Stephen.bilyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chang
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