Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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New Truck Purchase I recently purchased a new truck. The experience working with the Klaben team was what I had expected after working the Klaben Ford Team on previous c I recently purchased a new truck. The experience working with the Klaben team was what I had expected after working the Klaben Ford Team on previous car purchases. More
Good people good service Went here to get a wheel alignment done on my minivan and they did a good job and also fix the recall on the van and did a check up for me to let me Went here to get a wheel alignment done on my minivan and they did a good job and also fix the recall on the van and did a check up for me to let me know how things were going on with the van and at no point with a pushy at all. More
Fast and friendly Thanks Joe!! Fo always being help and keeping me posted! Would not go anywhere else for my vehicle needs. From buying service and repairs. Fast Thanks Joe!! Fo always being help and keeping me posted! Would not go anywhere else for my vehicle needs. From buying service and repairs. Fast and easy More
Simply. The. Best! Klaben Service Team is simply the best in the business! Joe Hillard, my Service Advisor always takes care of me like I’m part of the Jeep Family. He Klaben Service Team is simply the best in the business! Joe Hillard, my Service Advisor always takes care of me like I’m part of the Jeep Family. He goes above & beyond making sure my car is squared away & that I have everything I need. Being in a wheelchair can often be a very unaccommodating experience when taking your car in for service, but Joe & his team go out of their way to make sure everything is easy to access in providing a smooth & enjoyable experience. Thanks again to Joe & the Klaben Service Team for another Outstanding Job! You guys Rock! Steve More
Great This has been the best experience I've ever had leasing a car. Thanks to Noah Hewitt and Brian Franklin. Im not just saying this I have never meet This has been the best experience I've ever had leasing a car. Thanks to Noah Hewitt and Brian Franklin. Im not just saying this I have never meet these guys and never bought a car at Klaben in Kent ohio. Thank you so much More
Bought new Jeep Wrangler I ordered a new Jeep Wrangler, John Coco & his staff went out of their way too make my buying experience an A+, Jeep arrived super fast and i will cer I ordered a new Jeep Wrangler, John Coco & his staff went out of their way too make my buying experience an A+, Jeep arrived super fast and i will certainly continue to give Klaben my business. Thanks again More
Great Dealership Enjoyed my visit and purchase from Klaben Jeep / Chrysler Dealership. Especially appreciated Jeff Beane - wonderful to work with and very accommodati Enjoyed my visit and purchase from Klaben Jeep / Chrysler Dealership. Especially appreciated Jeff Beane - wonderful to work with and very accommodating. A Klaben fan now for sure! More
Go See Justin! I had a couple of issues with my 2018 Cherokee, but Justin made the experience completely painless. From his communication with what was going on with I had a couple of issues with my 2018 Cherokee, but Justin made the experience completely painless. From his communication with what was going on with my truck, to getting me shuttled home so I didn't have to wait in the lounge too long, to the attention he gave my toddler so she had a good experience too! Definitely going back and definitely recommending!! I even enjoyed being driven home. The young lady that drove, I believe her name was Whitney, was super friendly. She was very helpful getting my daughter's carseat clipped in and showed genuine concern with what my vehicle was doing too. More
Poor service resulting in unsafe car on the road I brought my car to this location to get a lot of work done on my undercarriage, When i got my car back i was told everything was taken care of and no I brought my car to this location to get a lot of work done on my undercarriage, When i got my car back i was told everything was taken care of and no issues were reported to me. Two months later my drivers side tie Rod snapped when i was pulling out of a parking space. Klaben repaired my car "Under warranty" and put me back on the road, the next day I was taking a large trip and did not feel safe in my car, I stopped at the closest Jeep dealer (more than an hour away from Klaben) who gladly took care of me, turns out Klaben did not replace my broken tie rod, instead they bolted the existing part back together, the Amherst dealership also showed me that the passenger side needed to be replaced as well. None of this was communicated to me by Klaben and I am very upset that they let me drive a car that is a hazard to me and others around me on the road. Klaben did pay for the repair done at the Amherst dealer which I do appreciate, However If Klaben was upfront with me about the issues my car had, and informed me that my car was unsafe to drive I would have gladly moved forward in purchasing a car from their dealership, instead I have lost trust in this dealer and would be more inclined to drive the extra hour to the helpful dealership in Amherst. More
excellent service! awsome service, I had 3 recalls and the young lady in the service check in got me in and out with no hassle.I was worried it would take all day and it awsome service, I had 3 recalls and the young lady in the service check in got me in and out with no hassle.I was worried it would take all day and it only took a little over an hour. More















































