
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Our Experience with Gilbert was Awesome! Our Experience with Gilbert is always great! I would recommend him to everyone i know he is very thorough and patient and will work hard to get you wh Our Experience with Gilbert is always great! I would recommend him to everyone i know he is very thorough and patient and will work hard to get you what you want and in the price range you need! More
Great Service with Justin Bolen Justin Bolen was great to work with and went above and beyond to help me find the perfect car at the right price. He was willing to answer all of my q Justin Bolen was great to work with and went above and beyond to help me find the perfect car at the right price. He was willing to answer all of my questions and always got back to me in a timely manner. The Klaben experience was excellent overall, and I was impressed by the customer service and quality. Thanks for all of your help Justin! More
CAR TROUBLE ONE SUNDAY MORNING I HAD SEVERAL LIGHTS POPPING UP ON MY DASHBOARD, CAR OVER HEATING, MY CAR WAS ONLY A YEAR OLD. I WAS FRUSTRATED, I CALLED KLABEN AS ONE SUNDAY MORNING I HAD SEVERAL LIGHTS POPPING UP ON MY DASHBOARD, CAR OVER HEATING, MY CAR WAS ONLY A YEAR OLD. I WAS FRUSTRATED, I CALLED KLABEN AS SOON AS THEY OPENED AT 715, SPOKE WITH JUSTIN STINNETT BY THE TIME I HAD GOTTEN THERE I WAS ABLE TO PULL STRAIGHT IN, AND HE HAD A RENTAL CARE WAITING FOR ME ALREADY WARMING UP. MY CAR WAS FIXED AND EVEN PERFORMED AN OIL CHANGE ALL WITHIN THE SAME DAY. JUSTIN KNOWS WHAT HE IS DOING AND I GOES ABOVE AND BEYOND! More
Dealership has always been wonderful to work with We have used this dealership for years and will continue to do so. Justin Bolen goes above and beyond to help with everything you need. We have used this dealership for years and will continue to do so. Justin Bolen goes above and beyond to help with everything you need. More
Great job Justin Bolen! This is our 6th vehicle we have purchased and leased through Klaben. The dealership has always been wonderful to work with. Shopping for a vehicle c This is our 6th vehicle we have purchased and leased through Klaben. The dealership has always been wonderful to work with. Shopping for a vehicle can be stressful and time consuming although Justin makes this process a piece of cake for us. Justin helped us select what we were looking for and for the price we wanted all in a timely manner. We plan on going back soon to purchase a vehicle for our daughter who is turning 16 this summer. Thanks again Justin for going that extra mile for us. More
Oil change and tire rotation was performed in a timely manner. Service advisors were all very friendly and professional. Service advisor recommended additional and tire rotation was performed in a timely manner. Service advisors were all very friendly and professional. Service advisor recommended additional services but was not pushy. More
Oil change The service was fine and the waiting area was very neat and clean. It took a little long for an oil change, the service rep realize that, and gave me The service was fine and the waiting area was very neat and clean. It took a little long for an oil change, the service rep realize that, and gave me a $25 discount. It took about an hour and a half for the oil change but I am joyed a donut while I was waiting. I have been taking my crossfire to this dealer for the past seven or eight years and I've always had great service . Don't remember the name of my service representative. Also, parts of the questionnaire do not make a lot of sense. The sales and service issues seem to get mixed up. I can't submit the information without checking a sales person's name so I am just going to check one And I have no idea who this individual is More
Good job with the sale of my new jeep. Will definitely recommend this place to other people. Nick was a very good sales person. Thank you. with the sale of my new jeep. Will definitely recommend this place to other people. Nick was a very good sales person. Thank you. More
1st visit - went OK Purchased a 2014 Dodger Journey Crossroads at another dealership. From CarFax i discovered it has been purchased from Klaben and serviced there. Too Purchased a 2014 Dodger Journey Crossroads at another dealership. From CarFax i discovered it has been purchased from Klaben and serviced there. Took it in to have them check it out. Car is still under warranty. There was one small issue. It is handled and all was good. More
A Great Experience!! This was our first big purchase. Gray Damis made our experience easy and understandable. He went above and beyond for us. We will be life long custom This was our first big purchase. Gray Damis made our experience easy and understandable. He went above and beyond for us. We will be life long customers because of him. Thank you for making our car buying experience pleasant. As well as the rest of the staff at Klaben. More