Klaben Chrysler Jeep Dodge Ram

Excellent service, friendly atmosphere bought my Nitro in 2013 from Klaben Chrysler certified used in Kent, OH. Ever since i bought my car from Klaben i have had nobody else but the qualif bought my Nitro in 2013 from Klaben Chrysler certified used in Kent, OH. Ever since i bought my car from Klaben i have had nobody else but the qualified techs service my Nitro. Every time that i call the service department I only ask for Justin, he has been absolutely great to deal with pertaining all my service needs and requirements, Im able to count on him to make sure that my Nitro is in good hands when in for service. I appreciate all the hard work that they do to make sure the my satisfaction is met and achieved. I also would like to add a huge thank you to Jeremy in parts i have worked with him before when in the automotive repair industry. Great team of guys that i deal with every time i walk in. More

2013 Dodge Dart Always a pleasure coming here for service. Everyone is friendly and tells you straight up what's wrong with your car and does not try and screw you ov Always a pleasure coming here for service. Everyone is friendly and tells you straight up what's wrong with your car and does not try and screw you over for prices. Justin in the service department has been a big help. More

Best Sales Rep Don Jacobs and the crew at Klaben did an OUTSTANDING job with the sales experience for my recent car purchase. They could not have been more understa Don Jacobs and the crew at Klaben did an OUTSTANDING job with the sales experience for my recent car purchase. They could not have been more understanding of my situation, more knowledgeable of not only the car I was interested in but in sales trends and historical knowledge. Every question I asked was answered sincerely and thoroughly. There was even one answer he didn't know and was honest enough to just say "I don't know"....but he found out! There was NO pressure and complete understanding of the weight of the decision ahead of me. The follow-through was respectable and not pressure filled, nagging or annoying. Though I'm 45 miles away, I would not ever hesitate to go back and very strongly recommend Don and the dealership! Great job all - you too Kim!! More

Great Experience I bought a truck from Don Jacobs whom walked me through the process with his superb knowledge. He listened to my needs and I am very pleased with my I bought a truck from Don Jacobs whom walked me through the process with his superb knowledge. He listened to my needs and I am very pleased with my experience with Klaben Ford. I will highly recommend him to my friends! More

Another Superb Purchase This is our third vehicle purchased at Klaben Chrysler Jeep Dodge Ram with Don Jacobs as our salesman. As in past purchases, the customer service we This is our third vehicle purchased at Klaben Chrysler Jeep Dodge Ram with Don Jacobs as our salesman. As in past purchases, the customer service we received was superb! Don is always knowledgeable about all of the vehicles we are interested in and helps us decide which one would be a good fit for our family. He has always worked with us on our payments and financing, without the hassle of sitting in the dealership for hours haggling. I would highly recommend Don and the Klaben family for your next vehicle purchase! More

Lease of 2015 Town and Country We were very impressed with Caleb's working knowledge of the Town and Country Mini Van we were came in to look at. He was pleasant, relaxed and worke We were very impressed with Caleb's working knowledge of the Town and Country Mini Van we were came in to look at. He was pleasant, relaxed and worked well with us even with our two year old grandson in tow. He took the time to find exactly what we wanted and did a great tutorial of all the features in the van when we picked it up. It was nice to have such a good experience purchasing a vehicle when since this is something most of us hate to do. Would definitely look to work with Caleb again and recommend him to friends who are looking for a vehicle. More

Made car shopping easy My boyfriend and I were shopping for a used Equinox. We found 4 that we planned to look at. Klaben was our first stop and the lowest price. They were My boyfriend and I were shopping for a used Equinox. We found 4 that we planned to look at. Klaben was our first stop and the lowest price. They were able to get us the payment that we wanted and even for a shorter term. More

Good experience. Very attentive. Our lease was ending so we needed to turn in our current vehicle for another lease but needed to find a vehicle with similar payments. Called around Our lease was ending so we needed to turn in our current vehicle for another lease but needed to find a vehicle with similar payments. Called around to many dealerships but John at Klaben was the most helpful and understanding of our needs. The vehicle he found for us exceeded our hopes and we are grateful for his effort. More

Great dealership, made buying easy. I spent some time looking for a used jeep and I finally found one located at Klaben dealership. I had multiple phone conversations with Chuck Lindon I spent some time looking for a used jeep and I finally found one located at Klaben dealership. I had multiple phone conversations with Chuck Lindon and he was very friendly and informative. I made the drive out to the dealership and they definitely met my expectations, very great overall experience and I will make my next purchase with them also. More

Great Service!! Nick saw my sister and I in order to turn on our leased jeep. My father lives in Texas, and wasn't able to be there for the trade in... We were treate Nick saw my sister and I in order to turn on our leased jeep. My father lives in Texas, and wasn't able to be there for the trade in... We were treated HORRIBLY at anothe local dealership... Not at Klaben! Nick actually gave us quality service and was so polite and kind. I will be going back there to buy my next vehicle because of his exceptional service. No sale was involved in my visit but that did not prevent nick from giving us the best service!!! Thanks Nick and Klaben!! More