Klaben Chrysler Jeep Dodge Ram

Incredibly Smooth Experience! This was, without a doubt, the smoothest and most 'hassle-free' car buying experience I have ever had. John Coco was incredibly knowledgeable in the q This was, without a doubt, the smoothest and most 'hassle-free' car buying experience I have ever had. John Coco was incredibly knowledgeable in the questions he asked to quickly discern what type of vehicle I was looking for and would best suit my needs. Instead of the hour long interrogation I was dreading, within 15 mins I was on the road with John for a test drive in a car that was in my price range. The entire process was handled with clarity and honesty; no backhanded dealing or sleight-of-hand dealing. They worked to make sure I was getting the best rate on my loans and were simply incredibly helpful the whole time, and made sure I understood every step along the way. Other customers that came in during my visit were treated with the same level of respect and enthusiasm that I had been. I would absolutely recommend this dealership for any of my friends/family that are looking for a vehicle. More

Experience says it all Don Jacobs has been at Klaben for over 32 years. When it comes to experience and knowledge there is none better. Don is caring, patient and always h Don Jacobs has been at Klaben for over 32 years. When it comes to experience and knowledge there is none better. Don is caring, patient and always has the customer's best interest in mind. Over the years I have bought many cars from Don and will continue to do so. If you want the most laid back, comfortable car buying experience, I suggest you see Don. More

Always a Great Experience This is the 3rd vehicle that we have gone to Klaben for as well as our 3rd vehicle from Don & Caleb Jacobs. They continue to provide excellent custom This is the 3rd vehicle that we have gone to Klaben for as well as our 3rd vehicle from Don & Caleb Jacobs. They continue to provide excellent customer service and great deals. We will most certainly go back to Klaben for our next vehicle! More

Great Buying Experience I bought a 2015 Willys Wheeler Unlimited for a surprise for my daughter. After searching locally at several dealerships, with no results, Nick Brandt I bought a 2015 Willys Wheeler Unlimited for a surprise for my daughter. After searching locally at several dealerships, with no results, Nick Brandt at Klaben Jeep in Kent, Ohio found my vehicle. He had traded it to another dealership only two days before, but secured it for me in less than fifteen (15) minutes. Without a deposit, he dispatched a driver to retrieve it from out of state and had it to me at 11:00 that evening. He waited for two (2) hours after his shift, to hand me the keys and to fill the tank. My daughter received a wonderful surprise thanks to Nick. Klaben has earned a customer for life ! More

Amazing experience again! Chuck and his team worked hard to get me an amazing deal on my new lease. Took my trade in and made magic happen. Thank you!!! Chuck and his team worked hard to get me an amazing deal on my new lease. Took my trade in and made magic happen. Thank you!!! More

Great a Salesman - Great Deal Thank you Don Jacobs for your honest and professional approach in selling me my Jerp Chreokee Trailhawk. You went above and beyond what I would imagin Thank you Don Jacobs for your honest and professional approach in selling me my Jerp Chreokee Trailhawk. You went above and beyond what I would imagine a car salesman would go. The whole experience was positive and seamless. Also Brian in Finance was great after such a long busy day. I love my Jeep! More

Honest and quality service! It was a pleasure buying my Willys Jeep from Don! His honesty and his willingness to explain my different buying options was much appreciated! He is d It was a pleasure buying my Willys Jeep from Don! His honesty and his willingness to explain my different buying options was much appreciated! He is definitely not just out to make money. It was a painless experience and I drove out with my jeep in a few hours! Had an opportunity to meet his son and other Klaben staff members. They are all truly dedicated employees! Thank you! More

Klaben and there staff are the best. I was looking to buy a new car and had decided to give Klaben a try. I was greeted by John Coco when I came on the lot. From that point on I felt like I was looking to buy a new car and had decided to give Klaben a try. I was greeted by John Coco when I came on the lot. From that point on I felt like I was with a long time friend. John listened to my wants and needs and put me into a Chrysler 300. What a amazing vehicle. I will be telling all my friends to come here from now on. Great staff. Listened and didn't push me into anything. Great car buying experience. More

Make Klaben Chrysler Jeep your first stop My parents are long time Klaben Ford/Lincoln customers. I was in the market for a Jeep Grand Cherokee so I went to Klaben Jeep. I was impressed wit My parents are long time Klaben Ford/Lincoln customers. I was in the market for a Jeep Grand Cherokee so I went to Klaben Jeep. I was impressed with Caleb Jacobs knowledge about every detail to do with his product - the 2015 Jeep Cherokee I leased. He brought up information I didn't even think to ask about. His explanation of the leasing process was thorough and easy to understand. He put a lot of thought into where he took us for the test drive so we could experience different terrain and how the Cherokee responded. A great person to deal with - great customer service skills, would not hesitate to refer anyone looking to buy/lease to Caleb. A very good experience at this dealership More

First Ram truck Today, I leased a 2015 Ram 1500 Outdoorsman truck. I've been looking at trucks for a while and previously owned a 2001 GMC Sierra. I dealt with Chu Today, I leased a 2015 Ram 1500 Outdoorsman truck. I've been looking at trucks for a while and previously owned a 2001 GMC Sierra. I dealt with Chuck L. and he did a terrific job describing the vehicle's features and was able to answer all of my questions and fulfilled my needs in a truck. He's highly recommended! More