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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
2,020 Reviews

2,020 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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January 31, 2024

Service was great. They finished ahead of the quoted time and walked to my car to make sure I was satisfied before I left. More

by Jeepbuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Joe was great. The work performed was done in the estimated time for the job. More

by bobtenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

got us in fast, everyone was very helpful. figured out what was wrong with my car and got it done very fast More

by analiesebaglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Gauthier
January 27, 2024

The Dealership is great. Joe Hillard is been servicing our vehicles for many years. He's very pleasant, and informative. More

by RAHOLBR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

I have used this dealership for new car deliveries and service since its inception and have always been satisfied with all aspects of how my wife and I have been treated! More

by don.jean683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Joe is an exceptional service advisor. He always takes time to listen to your questions and concerns. We have been klaben customers since 1983. All the employees are by far the best! More

by case698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

Joe is the best service advisor I have dealt with. . Always nice and very helpful. More

by dsj2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

A big thank you to both AJ and Joe for keeping us updated thru out the whole process of Diagnosing our Jeep. Definitely an honest service department that cares about its customers coming back More

by jmarst10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Thank you to Joe Hilliard for doing a fantastic job. Even though it took 5 months and several return trips to get everything finally fixed, they did a great job. More

by trckntrble
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Great customer service. My truck was in for a recall, and Kalben got me in at my scheduled time. They have a waiting area and offer refreshments. My truck's recall was se More

by winchell350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Arnold
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