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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,020 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,020 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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December 06, 2023
Great service! We were in and out quickly, and three got us in right when we were scheduled. Kara even called us a couple days after just to make sure everything wa We were in and out quickly, and three got us in right when we were scheduled. Kara even called us a couple days after just to make sure everything was good! More
by ryoussefi
Verified CustomerEmployees Worked With
Kara Semety
December 05, 2023
Joe has been extremely good to work with on a difficult situation. He has maintained communications with me at every step of the repair of my Jeep. I have utmost confidence in Joe. He represents your b situation. He has maintained communications with me at every step of the repair of my Jeep. I have utmost confidence in Joe. He represents your business very well. Norm Geer Bowling Green, Ohio 419-308-2879 More
by normgeer
Employees Worked With
December 04, 2023
i was not pleased with the manner in which they treated my special vehicle. they seemed to have adjusted my steering column so that it made operating my hand controls difficult. After investigation, I beli my special vehicle. they seemed to have adjusted my steering column so that it made operating my hand controls difficult. After investigation, I believe, that he controls were altered to a point that I will need to get an appointment with MobilityWorks to confirm that my hand controls dont represent a risk to operate, which will require an additional expense to me. I was not satisfied with the amount of time it took to write up the charges. i saw my van in the parking lot a good 30 minutes be for i asked the Service Mgr to please check on the status. More
by wheely1ne
Employees Worked With
December 04, 2023
Joe Hilliard is the best. We have been coming to him for 15 years or so. When I call if I can’t get Joe I will call back till I get him. Thank you Teresa Sano We have been coming to him for 15 years or so. When I call if I can’t get Joe I will call back till I get him. Thank you Teresa Sano More
by tsano
December 03, 2023
Been a Klaben customer for forty years. Always been treated well, great people , friendly and knowledgeable. They always put the customer first Always been treated well, great people , friendly and knowledgeable. They always put the customer first More
by MMEKEAL
Employees Worked With
December 02, 2023
Klaben has been servicing my van since my purchase, Joe in the Service Dept has been exceptional in communicating the status of my van’s issues and repairs, He tries to accommodate my schedule as timely as in the Service Dept has been exceptional in communicating the status of my van’s issues and repairs, He tries to accommodate my schedule as timely as feasible. Joe exemplifies awesome customer service skills in dealing with all of his customers which I have witnessed. Knowing that my van is checked before I leave, I feel comfortable knowing that my vehicle has safety checks completed, too. More
by KAECAKES
Employees Worked With
November 27, 2023
The dealer had my car for 2 days, but did not even start or complete the repairs on my vehicle in that time. After 2 days to run the diagnostic, I received the estimate, which was more than *double* the co or complete the repairs on my vehicle in that time. After 2 days to run the diagnostic, I received the estimate, which was more than *double* the cost from an independent repair shop and more than the extended warranty would cover. More
by Neveragainjeep
Employees Worked With
Kara Semety
