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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,022 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,022 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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October 10, 2023
Very professional and knowledgeable about my needs - would recommend dealer to friends and family-facility is very clean would recommend dealer to friends and family-facility is very clean More
by jjreed3455
Verified CustomerEmployees Worked With
October 09, 2023
Joe is amazing. He always does his best to keep me informed on my service visit. As a loyal Klaben customer I will recommend Joe and Klaben to everyone He always does his best to keep me informed on my service visit. As a loyal Klaben customer I will recommend Joe and Klaben to everyone More
by dj5555dj
Employees Worked With
Other Employees :
Tina Kelly, James Arnold, John Rebeck
October 03, 2023
Thank you Joe Hilliard for the great care you provide. You are always ready to go above and beyond for every customer every time no matter how many cars you will see. John will learn alot from you , h You are always ready to go above and beyond for every customer every time no matter how many cars you will see. John will learn alot from you , he is always willing to help.. Great team work. More
by SHVDMONKE
October 02, 2023
Everybody was very friendly. Got me in fast. Got my car fixed. Got me out. Thank you. Got me in fast. Got my car fixed. Got me out. Thank you. More
by flyzallover
Employees Worked With
Other Employees :
Dan the man in service department is the best mechanic in that department. Thx everyone
October 02, 2023
You owe me $18. 50 for when I purchased my lease. I overpaid by $35 and received a check for $16.50. When I talked with Arica, she said she’d check into it and call m 50 for when I purchased my lease. I overpaid by $35 and received a check for $16.50. When I talked with Arica, she said she’d check into it and call me back. She never did. My oil change took 2 hours and 20 minutes. When I finally went to check, it was clear that I had been forgotten. I was supposed to get my car washed and my plate put on as well, but those things didn’t happen and I wasn’t going to wait any longer! Usually, you guys are great, so I was/am disappointed with you right now. More
by lwilliam
Employees Worked With
Carl Esker, Arica Stephens, Kara Semety
October 02, 2023
Logan was extremely helpful. I had to bring my Jeep Cherokee Sport back twice. One was a recall issue and 2 days later, the problem came back. Logan took very good very good care I had to bring my Jeep Cherokee Sport back twice. One was a recall issue and 2 days later, the problem came back. Logan took very good very good care of us and even called two days later to make sure the Jeep was running fine. We did not have an appointment for either visit. My original appointment could not be attended due to my mom being in the hospital and diagnosed with cancer. Yet, Logan had my car done both times within 24 hours and made sure that I had a rental car. Two thumbs up to Logan and his great customer service!! More
by MSGLisaCole
Employees Worked With
Logan Rich
September 26, 2023
Everyone was extremely courteous and professional. They were conscientious of my time and offered a ride if I couldn’t wait at the dealership for the service to complete. They were conscientious of my time and offered a ride if I couldn’t wait at the dealership for the service to complete. More
by jvpittner
Employees Worked With
Logan Rich, Kara Semety
