Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,724 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Joe Hilliard was very thorough and got my car in without an appointment. He explained the problem and followed up with me on all fixes needed. an appointment. He explained the problem and followed up with me on all fixes needed. More
No matter where you go for service you always have a chance of something going wrong. It's all about how the company handles the problem. That's why I gave 5 stars to Klaben. Service manager made sure p chance of something going wrong. It's all about how the company handles the problem. That's why I gave 5 stars to Klaben. Service manager made sure problem was resolved in a very sincere way. Thanks More
I was in for service in my new Ram and Matt King and his team were exceptional to work with. From the drop off process through the constant updates and the pick up process. Very well done. team were exceptional to work with. From the drop off process through the constant updates and the pick up process. Very well done. More
Couldn't have asked for better service. ....Went above and beyond to communicate all issues and resolved them quickly and fairly. This is the reason I've been a customer for the last 10 year ....Went above and beyond to communicate all issues and resolved them quickly and fairly. This is the reason I've been a customer for the last 10 years, More
Tina Kelly is a Wonderful Person. She was totally on top of my problem and did a Fabulous job taking care of me!! Thanks She was totally on top of my problem and did a Fabulous job taking care of me!! Thanks More
Joe Hilliard is always geat. knows our vehicles extremely well. If he cant make it make the noise he will ride with you til it does. I filled out a survey requested by fca more s knows our vehicles extremely well. If he cant make it make the noise he will ride with you til it does. I filled out a survey requested by fca more so about the vehicle itself not the dealership or anyone else. I have been dealing with Klaben for over 25 yrs and sometimes I forget that I am just a customer, I also didnt expect anyone to take the survey personally. I am truely sorry never my intention. More
I had to call after 6 1/2 hours to get a oil change and tire rotation, Service was completed after 7 1/2 hours. I had to make an appointment three weeks in advance, so it should not have been I have to w tire rotation, Service was completed after 7 1/2 hours. I had to make an appointment three weeks in advance, so it should not have been I have to wait to work you in problem. More
Always treated fairly and up front with great service, my advisor Joe is always friendly and straight forward which I appreciate, I would always recommend this Dealer advisor Joe is always friendly and straight forward which I appreciate, I would always recommend this Dealer More