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Klaben Ford Lincoln

Kent, OH

5.0
14,923 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,923 reviews

March 07, 2017

Excellent customer service; very efficient process. Rosco was a great person to work with. He was very friendly, knowledgeable, and allowed me to get the truck I really wanted at a great price. I will d More

by MIKE-COZAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Colbert
March 07, 2017

100 percent satisfaction Each person that I encountered was knowledgeable and helpful above and beyond. terry baughman is the reason I return to lease, He is the best!!!!!!!!! More

by PRESTOPF2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember the person who I sighed contract with but he was super helpful and courteous
March 07, 2017

Great Experience Dealt with Doug Carter and Brandon Brinko , had a great experience. They listened to me in regard to the exact vehicle I was looking for. They both fo More

by F150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter, Brandon Brinko
March 06, 2017

Oil Change very professional, fabulous service center, I like how they inspect the complete vehicle. and make recomendations on current needs or future work. Sc More

by gedaddy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stickler
March 06, 2017

my new ford escape Our salesperson went above and beyond to help us,staying beyond regular business hrs and Stephanie in finance was great. They searched until they f More

by chevelle67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Buddy" Moore, Stephanie Slomberg
March 06, 2017

First service appointment This was my first service appt. The scheduling was done quickly, the service writer noted unusual issues with the car and the drop-off and delivery se More

by Jean&Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Xu
March 06, 2017

Serivce items It was great working with Kyle in service. He kept me informed of what was going on with my car and what they needed to do to fix it. He made sure I More

by TLCharness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
March 06, 2017

Great dealership! This is our second Lincoln purchase with Klaben. Great salesmen Ty Davis and Don Barton were knowledgeable and conversational, no high pressure sales More

by Ally buss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Batten, Ty Davis
March 05, 2017

very satisfied I knew we would end up paying more than we wanted due to our circumstances but I was set on what I wanted. After visiting 2 different dealerships and More

by Amanda0324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Buddy" Moore, Stephanie Slomberg
March 05, 2017

Well done! Anthony and Don are always very professional with my service needs. I currently have five cars that I purchased at Klaben and have the service done b More

by BILL44224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wilson, Don Xu
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