
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Easy to drop off and get repaired I lease a car because I have little time to schedule service and repairs. My one year old car needed a new clutch and they diagnosed and completed th I lease a car because I have little time to schedule service and repairs. My one year old car needed a new clutch and they diagnosed and completed the service quickly while lending me an inexpensive loaner. More
We only came in to get information about leasing My daughter and I came into the dealership to ask questions and find out information about leasing a vehicle as we have never done that and had some r My daughter and I came into the dealership to ask questions and find out information about leasing a vehicle as we have never done that and had some reservations. After spending only a few minutes with the sales manager, Steve Stephens, we not only had all our questions answered, but also felt so much at ease that we were ready to pick our cars out. Nick Brant, the salesman we worked with showed us the Jeeps of our dreams and within an hour after arriving, we test drove and picked out the cars we wanted. I also got a great trade in price for my used car. If you need a car Klaben Chrysler/Jeep/Dodge is the place to go! Kim Devlin was also awesome, she quickly got us through our loan signings and out the door to drive away in our new cars! Thanks to everyone there who made this such a great experience :) More
Excellent Experience The team at Klaben Service Center are professional and courteous. They make me feel that I am valued and the attention is appreciated. I have continu The team at Klaben Service Center are professional and courteous. They make me feel that I am valued and the attention is appreciated. I have continued to drive 30 miles to your location for the service of my 2009 Ford Flex. More
Very good experience. Very happy with the entire experience. Came in to "look" at an Escape that I saw online and ended up buying it. I am always happy with the staff a Very happy with the entire experience. Came in to "look" at an Escape that I saw online and ended up buying it. I am always happy with the staff at Klaben...they are great!! More
Excellent Ty worked on the deal we were looking for. He was amazing to work with. Thank you very much for your time. We would recommend him to future clients. Ty worked on the deal we were looking for. He was amazing to work with. Thank you very much for your time. We would recommend him to future clients. More
Great A great dealership. Outstanding sales and service department. Outstandingly friendly and accommodating to customers. Sale personal, management and fin A great dealership. Outstanding sales and service department. Outstandingly friendly and accommodating to customers. Sale personal, management and finance individuals were simply amazing and professional at all times. More
Quick in and out! I arrived at 7:01 am. For a quick tire rotation, as my tires were purchased there. I did ask the gentleman at the desk if they would check a sound in I arrived at 7:01 am. For a quick tire rotation, as my tires were purchased there. I did ask the gentleman at the desk if they would check a sound in the rear tire area. They were quick and I was in and out! Great to know they are so courteous and helpful! More
It's Because Of Those Two Salesmen! Tim Sterling and Ty Davis are two of the best salesmen I've ever dealt with at not only Klaben but at at ANY dealership I've been to! I actually went Tim Sterling and Ty Davis are two of the best salesmen I've ever dealt with at not only Klaben but at at ANY dealership I've been to! I actually went to another dealership with my son to look at a car he was interested in the day before we went to Klaben. The difference was like night and day! The representative at that other dealership wasn't very friendly, and they acted like my son wasn't good enough to get a car and even lied by saying his prior auto loan that he had good standing with was not on his credit report! The person we dealt with was kind of abrupt and even made some comments that started to push our buttons (especially my wife's). I would not recommend that place to anyone when they could go somewhere so much better! But Klaben on the other hand, I am recommending them to everyone! It's mainly because of two sales representatives and the way they took their time with us and the way they handled themselves professionally, and especially the fact how they made us feel very comfortable to the point as though we were dealing with family! I also love how they didn't make us feel rushed, took the time to answer all our questions that we had, and even went beyond to further explain things and break everything down for us! There is something I saw in these two salesmen that I thought was a value you don't come across very often at places like this. What I saw in them was that their heart was in it, and they are very passionate about what they do! Ty Davis and Tim Sterling are what made the Klaben dealership such a pleasure to deal with! We wound up buying two vehicles there at Klaben! We got our son the car he wanted that was similar (but better, in my opinion) to the car he spotted at that other phony dealership we went to, and then we went back to Klaben the next day (requesting to only deal with Ty Davis and Tim Sterling again), and my wife and I purchased a very awesome pickup truck! Tim even wound up staying until after hours to finish things up with us, and not one time did he complain! My whole family very much enjoyed dealing with Tim and Ty both, and we are now recommending Klaben to everyone and will be bringing even more business to this particular dealership... and it's all because of those two fabulous salesmen that work there and the way they treat their customers! It is exactly how Tim and Ty put it... they weren't lying when they say they try to make the effort to go out of their way to treat their customers as if they are dealing with a family member such as their own mother! That is spot on and is EXACTLY how they dealt with us and made us feel. What two great assets to Klaben! I hope the company truly realizes what gems they have in these two gentlemen. I would rate them each 10 stars across the board if I could! Thank you so much, Tim and Ty, for making our family's dealing with a car dealership all day long for two days in a row such a pleasure instead of a headache. You guys rock! 👍 Sincerely, Keith Roddini More
Great service I was interested in a couple of cars. I was helped out from the time I came in and until I left. I walked with my dream car. I was interested in a couple of cars. I was helped out from the time I came in and until I left. I walked with my dream car. More
Excellent Service My experience was really good, they helped me find a great new car and offered excellent service in financing. Only thing was they forgot to take my d My experience was really good, they helped me find a great new car and offered excellent service in financing. Only thing was they forgot to take my down payment and I had to go back. Other than that I was treated very well and they were helpful and knowledgable about all the cars in their inventory. Would definitely recommend. More