Klaben Ford Lincoln

Check Engine Light The check engine light came on the day before and they got me right in to service the next day. It ended up being a catalytic converter issue which w The check engine light came on the day before and they got me right in to service the next day. It ended up being a catalytic converter issue which was fixed the same day. Booyah! Always quick and concise service. Great job! More

Outstanding Service Thank you Jason for the outstanding service you gave me last week. Brought my car in for routine service and ended up having to get a lot more done on Thank you Jason for the outstanding service you gave me last week. Brought my car in for routine service and ended up having to get a lot more done on my car than expected. Jason basically made the news and cost as painless as he could. He got me a loaner for the day without any wait and in the end he applied for the rebates that I qualified for. When you think your bill is going to be around 40.00 ( oil change , tire rotation, etc) and find out you need new breaks, rotaters , etc. it is a big price jump. Thank you Jason for all the work you put into helping me out that day! I would definitely recommend Klaben ford to others. More

Second time around My mom had a great experience leasing a car from Doug Carter at Klaben Ford in kent,that I decided to buy a car from him as well in July.Would definit My mom had a great experience leasing a car from Doug Carter at Klaben Ford in kent,that I decided to buy a car from him as well in July.Would definitely recommend this place and him for a great car shopping experience. More

No One Does It Better There is absolutely no down side to making Klaben your permanent home for all your auto needs - from purchase to service. Having dealt with numerous There is absolutely no down side to making Klaben your permanent home for all your auto needs - from purchase to service. Having dealt with numerous other Dealerships for multiple brands I can honestly and proudly say that Klaben is the best in all aspects. Doug Carter will help you get the car and deal you want and everyone in the Service department will happily take over from there. Anthony Wilson was the latest Service Advisor I have dealt with - and he was very helpful and respectful - but so have every other Sales Advisor I have dealt with. Kyle, the young gentleman who first greets you when you pull into the Service Department is a true delight. Helpful, extremely respectful to your needs and seems to have a better understanding of how to treat customers - not the indifference seen in too many in today's society. Purchase Klaben's "Loyalty Link Plus" and you will only see more focus on your needs - especially in regards to costs. You are truly seen as a person and not just a customer. More

Amazing!! The hospitality was phenomenal!!! Roscoe and Rich were great! Straight forward about my concerns with my past experiences. I would recommend all my family and friends here regardless o Roscoe and Rich were great! Straight forward about my concerns with my past experiences. I would recommend all my family and friends here regardless of the model of their car. I left not feeling handled or mislead, but thankful and excited!!! It was the best car experience I could ask for. My credit was not sent around 100x which was incredible and they're solely about there word!!!!! Give them 100 stars!!! More

Good experience Excellent customer service! I needed a part to be replaced quickly, and they got it done. Anthony was helpful and friendly. Overall, I had great exper Excellent customer service! I needed a part to be replaced quickly, and they got it done. Anthony was helpful and friendly. Overall, I had great experience here. More

Outstanding Service at Klaben Mike and the team at Klaben made a tough situation as positive and responsive as it could be. Mike made me feel taken care of and solved my car issue Mike and the team at Klaben made a tough situation as positive and responsive as it could be. Mike made me feel taken care of and solved my car issues with professionalism promptly. More

Dave Mott and Rich Klaben are great to work with. Klaben is first class organization. Dave Mott is exceptional to work with. Everyone at the dealership is great and helpful. I been coming to Klaben Klaben is first class organization. Dave Mott is exceptional to work with. Everyone at the dealership is great and helpful. I been coming to Klaben for over 20 years. More

Routine oil-change This was my first routine oil change. The appointment time was met and the work completed quickly. They also offered a loaner vehicle. Staff was ve This was my first routine oil change. The appointment time was met and the work completed quickly. They also offered a loaner vehicle. Staff was very courteous and accommodating and the guest waiting area was comfortable. More