Klaben Ford Lincoln

Amazing experience with Nate. I went to Klaben looking for information on a ford escape as my car is getting high in miles, and I will be looking into getting new a vehicle in the I went to Klaben looking for information on a ford escape as my car is getting high in miles, and I will be looking into getting new a vehicle in the near future. I went to a few different dealers looking for the same information, but after talking to Nate I don't need to or plan on going anywhere else. Even though I told him up front i was not looking to purchase anything that day, he gave me the same experience as if I were. He was very thorough in showing me the feathers and available options the escape has to offer. I was not planning on going for a test drive because I didn't want to waste his time but he assured me it would be worth it. I'm very happy he did, because I got to see how well it drove and loved the voice commands. I know that I will be going to Nate when I am ready for a vehicle. I highly recommend anyone looking for a great vehicle and experience to go to Klaben and ask for Nate. More

Excellent Customer Service with TY Ty was so helpful during our selection of our new truck. He made everything very easy and was extremely knowledgeable. I would recommend Ty to anyon Ty was so helpful during our selection of our new truck. He made everything very easy and was extremely knowledgeable. I would recommend Ty to anyone looking for a vehicle. More

A very friendly and professional place of business. February 2016 - wife and I were interested in a new SUV; either a Ford Edge or a Lincoln MKX. Salesman Don Batten was friendly, welcoming and knowled February 2016 - wife and I were interested in a new SUV; either a Ford Edge or a Lincoln MKX. Salesman Don Batten was friendly, welcoming and knowledgeable. Very willingly showed, demonstrated and allowed us to drive several vehicles about which we were interested. Answered all our questions and did not make us feel rushed at all. Owner Rich Klaben happened to be present when we concluded our browsing experience and was extremely friendly and welcoming to us himself - and gave us no sense of pressure at all about making a buy decision. A great place to deal for an automobile. More

Excellent and no pressure We stopped by Klaben just to check out a few models. We met Gene Kallmeyer and he showed us everything we asked. He even went above and beyond and too We stopped by Klaben just to check out a few models. We met Gene Kallmeyer and he showed us everything we asked. He even went above and beyond and took us across the street (at my request). We were so pleased with everything we went with the first car he showed us. So pleased with the service. We even had our 3 year old with us and the play area for him helped us get through the car buying experience with no meltdowns! Gene is a great guy and recommend him and Klaben to anyone. Even Jennifer in finance was great to work with. More

Joe was Execptional!! I spoke with Joe on the phone about a vehicle my family was interested in purchasing. He gave me great detail on the vehicles history was very genuine I spoke with Joe on the phone about a vehicle my family was interested in purchasing. He gave me great detail on the vehicles history was very genuine on the phone. The next day my family and I made the 45 min. Drive to Kent to see the car. We arrived earlier than expected, but that didn't throw Joe off as he had the car cleaned and ready to show. Joe was very friendly and informative. He gave great detail on the car and made sure we knew every aspect of it. Needless to say we bought the car. After the sale Joe kept in contact and made sure we were happy with our purchase. He went way above the duty of a typical salesman. I'll definitely purchase from him and Klaben again. More

Doug Carter and Klaben make it easy. As a repeat buyer from Klaben and Doug Carter, I can say, i will never purchase anywhere else. Doug made this purchase and trade in as easy as could As a repeat buyer from Klaben and Doug Carter, I can say, i will never purchase anywhere else. Doug made this purchase and trade in as easy as could be. He answered all questions and gave me infor before i even had to ask. I have referred other buys to Doug and will continue. Doug is the reason my entire family keeps going back to Klaben. So, again, Thank you Doug Carter for working so quickly and making this experience pain free and when i'm ready for another vehicle, I will be back to see you. Top notch guy! More

Wonderful as always I have been a customer of Dan Peter's for over 20 years. He always make my car buying experience fast smooth and hassel free! I never feel pressured a I have been a customer of Dan Peter's for over 20 years. He always make my car buying experience fast smooth and hassel free! I never feel pressured and he is always works with me! More

Personal and friendly service We highly recommend working with Ty Davis and Tim Sterling at the Klaben Ford dealership in Kent, Oh. They were both a pleasure to work with and we fe We highly recommend working with Ty Davis and Tim Sterling at the Klaben Ford dealership in Kent, Oh. They were both a pleasure to work with and we felt that they were very upfront and honest with us through the entire experience! We love our new car and would work with them again in a heartbeat! We left highly satisfied with our entire car buying experience. More

Excellent customer service I accompanied my 20 yr old son purchasing a used car for his first and I was pleasantly time. I was pleasantly surprised with the way he was treated. I accompanied my 20 yr old son purchasing a used car for his first and I was pleasantly time. I was pleasantly surprised with the way he was treated. Mike worked with my son man to man showing him the respect that he deserved. I don't think he would've gotten the same service somewhere else. More

Best experience ever! Would definitely do business again with these guys. Especially Mike he was very determined to help me get the car that I wanted and made it happened! Would definitely do business again with these guys. Especially Mike he was very determined to help me get the car that I wanted and made it happened! More