Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Friendly informed sales person. Ty helped us browse vehicles in our price range and did not pressure us. After looking at other dealers, we ended up coming back to Ty because of his good customer serv vehicles in our price range and did not pressure us. After looking at other dealers, we ended up coming back to Ty because of his good customer service. More
I've purchased 5 vehicle previously here because of friendly, low pressure sales associates like JP Marozzi and Don Cheatwood. The service and service advisor Mona Crooks have been excellent. friendly, low pressure sales associates like JP Marozzi and Don Cheatwood. The service and service advisor Mona Crooks have been excellent. More
I was treated so very well. Everyone was most helpful. Mike Cooney in my opinion is a great salesman. Mr. Klaben was very helpful to me also. They answered all my questions and Mike explained my new car Mike Cooney in my opinion is a great salesman. Mr. Klaben was very helpful to me also. They answered all my questions and Mike explained my new car to me twice. I knew everything about the car before I ever drove it off the lot. I was treated like a queen while at the dealership. And Mike called me the very next day to see if all was well. More
We have bought two cars from Klaben, this year and last year. Doug Carter is always willing to be of 'service' to us whatever we need or inquire about. He goes beyond and above what any Car Salesperson we year. Doug Carter is always willing to be of 'service' to us whatever we need or inquire about. He goes beyond and above what any Car Salesperson we have encountered does. He is extremely personal and we enjoy working with him. More
I would like to thank JP for being very patient with me while I tried to make a decision on either purchasing or leasing my new 2013 Ford Escape. JP went above and beyond to let my husband and I test drive while I tried to make a decision on either purchasing or leasing my new 2013 Ford Escape. JP went above and beyond to let my husband and I test drive different models before deciding on the 2013 Ford Escape 4WD Titatnium. Everyone at the dealership was very friendly and patient. I think this was the most painless deal with any past car purchases. The sales manager, Jim was extremely helpful in explaining the pros and cons in purchasing versus leasing. Christine in finance was wonderful to work with. Again, thanks again for my new car and will see you in 2 years when my lease expires! More
I have bought several vehicles from Klaben over the last 14 years and could not be happier with each experience. My salesman Danny Sawyer and the whole staff are awesome. I highly recommend buying or leasi 14 years and could not be happier with each experience. My salesman Danny Sawyer and the whole staff are awesome. I highly recommend buying or leasing at Klaben. More
We were quickly greeted and given the car to test drive immediately. JP (as well as others) were very patient in completing the sale even though we kept them over the regular closing time. We had driven immediately. JP (as well as others) were very patient in completing the sale even though we kept them over the regular closing time. We had driven from Ashland, which had taken some time. They made sure the car was clean and in good working condition prior to the sale. We really didn't feel we would come away with the car our son saw on Auto Trader because we thought there surely was something wrong with it. We feel we got a great deal and was treated very well. More
Thank you Mike for making this car leasing decision easy and timely. Your incredible customer service and knowledge was very much appreciated. I will be contacting you for my next lease or purchase. Also th and timely. Your incredible customer service and knowledge was very much appreciated. I will be contacting you for my next lease or purchase. Also thanks to Andy your sales manager, and Christine Klaben your business manager. More
I have been with klaben for years. I keep coming back because My salesman Tex Welch makes everything so easy, He explains things clearly & gets things done in good time. And makes you feel comfortabl because My salesman Tex Welch makes everything so easy, He explains things clearly & gets things done in good time. And makes you feel comfortable with everything. More
Doug Beavers was a great helping us choose the right vehicle for us. He showed us all the accessories and took time to explain the special features of the truck. He did not presssure us. He made it a go vehicle for us. He showed us all the accessories and took time to explain the special features of the truck. He did not presssure us. He made it a good experience in buying a vehicle from Klaben. More