Klaben Ford Lincoln

When I need service I call Mona, She is sooooo nice, always has a smile and willing to help. When I call to make an appt for my Focus she always works around the date and time that fits my schedule. T always has a smile and willing to help. When I call to make an appt for my Focus she always works around the date and time that fits my schedule. Thank you for the great service Mona YOUR THE BEST! Betty More

Roscoe is the most down to earth salesman I have ever dealt with. Klaben is the friendliest and most professional place to shop. They really treat you like family. dealt with. Klaben is the friendliest and most professional place to shop. They really treat you like family. More

Ty Davis with Klaben was awesome, he understood my current situation and was able to work through solutions to get me the vechile that I wanted and could afford. The overall experience I had with this current situation and was able to work through solutions to get me the vechile that I wanted and could afford. The overall experience I had with this dealership was just amazing, courtesy and understanding goes a long way and this was the best experience I had when visting a dealership, he was not just trying to make the sale like other car salepersons I know. He worked with me all the way and he listened. I would recommend Klaben and Ty Davis to everyone. More

I purchased my first vehicle from Tex Welch when I bought a red 2010 Escape. Other family members had purchased vehicles from Tex before and gave him a great rating. in 2012 I decided I wanted a bigger, mo a red 2010 Escape. Other family members had purchased vehicles from Tex before and gave him a great rating. in 2012 I decided I wanted a bigger, more powerful engine so I bought a silver 2012 Escape ... again from Tex. Then low and behold, Ford decided to change the style of the Escape in 2013, so naturally I had to trade-in again and I bought a ruby red Escape. I promised my husband that I'd keep this one for a few years, but will definately look Tex up when I am ready to buy again. Tex had every car I purchased from Klaben, ready when I got there and the paperwork was on its way to completion too! He did a great job of making the car buying experience pleasant. The Customer Service department were very organized during the time Ford recalled the 2013 Escapes due to engine overheating. Great job, Klaben! More

I got my first lease from this salesman and he was very helpful and friendly in a situation that is very intimidating to a young man. He was very thorough in explaining which fees were what and why I was p helpful and friendly in a situation that is very intimidating to a young man. He was very thorough in explaining which fees were what and why I was paying them. He worked with me to get the best possible deal available. Would love to get a Ford Explorer from him when the time is right! More

Tex Welch did an outstanding job in getting me into my lease on a new F 150 . He explained everything clearly and explained all of the controls in my truck before i left . I received 2 keys , 2 tote bags lease on a new F 150 . He explained everything clearly and explained all of the controls in my truck before i left . I received 2 keys , 2 tote bags and a full tank of gas . You might think this to be standard practice but it is not .Be warned ,other dealers do not go these extra steps from my experience . My hats off to the entire staff that i dealt with at Klaben . They follow the excellent business standards that Mr Klaben has put in place . The customer is always first . I highly recommend Klaben and Tex Welch if you are ready to buy a vehicle . John Sigmund More

I HAVE BOUGHT EVERY CAR I HAVE EVER OWNED FROM KENNY KING. KENNY IS THE BEST - HE JUST HANDLES IT ! THIS PURCHASE WAS FOR MY BOYFRIENDS TRUCK AND KENNY WORKED HIS MAGIC ONCE AGAIN ! GREAT PLACE TO GE KING. KENNY IS THE BEST - HE JUST HANDLES IT ! THIS PURCHASE WAS FOR MY BOYFRIENDS TRUCK AND KENNY WORKED HIS MAGIC ONCE AGAIN ! GREAT PLACE TO GET A VEHICLE ! WE WILL CONTINUE TO SHOP HERE ! More

Car buying can be intimidating, but we were pleasantly surprised with the low-key, superb service we received from Tex Welch at Klaban Ford. He was knowledgeable, answered questions promptly, reviewed pri surprised with the low-key, superb service we received from Tex Welch at Klaban Ford. He was knowledgeable, answered questions promptly, reviewed prices and options as we worked through the buying process all with no feeling of pressure. After we picked up the vehicle, he made sure to introduce us to the service manager to ensure that we will continue to feel good about our purchase for years to come. It was more like buying from a friend than a salesman. More

My wife and I rate our experience dealing with Doug Beavers and Bob Paytas at Klaben in Kent very high. We haven't bought a car from a dealership in about 13 years, but we will consider coming back fo Beavers and Bob Paytas at Klaben in Kent very high. We haven't bought a car from a dealership in about 13 years, but we will consider coming back for our next purchase. The information they provided about the vehicle we were considering and their level of detail in their used car inspection convinced me that I would be facing less risk buying there rather than from a private owner. Thank you! More

I have dealt with Michael Cooney for my past 5 leases and will continue to deal with him and Klaben Ford. I love my new escape and Michael covered every option with me, twice. He's a great guy, Thank you Kla will continue to deal with him and Klaben Ford. I love my new escape and Michael covered every option with me, twice. He's a great guy, Thank you Klaben Ford and Michael Cooney for another great experience!!! Keep up the good work!!! More