Klaben Ford Lincoln

EXCELLENT experience--I'll be back! My experience leasing through Klaben in Kent was outstanding. My family has been very loyal to Don Batten--we've followed him from Montrose to Kent. I My experience leasing through Klaben in Kent was outstanding. My family has been very loyal to Don Batten--we've followed him from Montrose to Kent. It was my first experience buying/leasing a car, and I am thrilled to have done so through Klaben/Don Batten. I LOVE my 2014 Ford Focus, and I loved my leasing experience. Don was knowledgeable and helped me understand the differences between buying/leasing; he took his time to explain everything in depth (since I am not very knowledgeable about cars). On top of his obvious experience, Don's personality made my time at Klaben exciting and humorous. THANKS, Don, and thank you, Klaben! More

2014 Ford Escape I would highly recommend Klaben Ford! Our salesman, Dave Mott, was very helpful. We told him exactly what we were looking for and he was just as exc I would highly recommend Klaben Ford! Our salesman, Dave Mott, was very helpful. We told him exactly what we were looking for and he was just as excited about the new Escape as we were!! Everyone is very friendly - what a great atmosphere to walk into at this dealership! More

Car buying experience. It was a pleasure purchasing my new Escape from Chris. He very informative and knowledgeable and explained the features of the vehicle in great detail It was a pleasure purchasing my new Escape from Chris. He very informative and knowledgeable and explained the features of the vehicle in great detail. More

JP and Jim are rock stars! As exciting as you think it will be to buy a new car, it usually becomes very annoying based on typical dealerships and salespeople. Klaben is not a t As exciting as you think it will be to buy a new car, it usually becomes very annoying based on typical dealerships and salespeople. Klaben is not a typical dealership. JP is not a typical sales person. Our experience was terrific. Questions were answered clearly and concisely. They were also open and honest about the price negotiation. It actually felt as good as it should when buying a new car! Thanks Klaben and JP. More

Another great car buying experience ! This is my second purchase with Doug Carter. He is the best. Really takes his time to work out the right deal and right car. He really truly cares and This is my second purchase with Doug Carter. He is the best. Really takes his time to work out the right deal and right car. He really truly cares and is great to work with. This time around I had my 4 year old niece with me , as you can imagine it was a little different with a kid in the mix . He was great ! I still can't believe he was able to work some magic and get me in to a new car! Thanks again ! More

Best experience ever! I am so excited about my new vehicle! My salesperson Bob Paytas did a terrific job of finding just the right vehicle for me and one that suits my need I am so excited about my new vehicle! My salesperson Bob Paytas did a terrific job of finding just the right vehicle for me and one that suits my needs! He also was enthusiastic and worked to get me a great deal! I have been buying vehicles from Bob Paytas and Klaben Ford for more than 20 years, and have never been disappointed! I never have to worry and it is an effortless and non-stressful transaction with Bob Paytas. I have recommended Klaben and Bob Paytas to friends and co-workers and he has successfully served all of them as well as me. Bob was very patient when teaching me all the great features of my new vehicle so that I understand how to use them all. He has also made himself available for future questions or concerns I may have. Thank you Klaben Ford and Bob Paytas for a GREAT experience yet again!! More

Good deal Salesman was very friendly and not to pushy. Knew answers to most of my questions and made me feel happy with my purchase. I would recommend. Salesman was very friendly and not to pushy. Knew answers to most of my questions and made me feel happy with my purchase. I would recommend. More

Completely Satisfied, Excellent Service! I'm completely satisfied with my experience today at Klaben! Ty Davis delivered excellent customer service! I completely recommend Klaben Ford in Ken I'm completely satisfied with my experience today at Klaben! Ty Davis delivered excellent customer service! I completely recommend Klaben Ford in Kent, OH! Thank you Ty! More

Effortless New Vehicle Purchase We have worked with Tex Welch several times for new car purchase. He has always been very professional, found us the vehicle we were looking for and g We have worked with Tex Welch several times for new car purchase. He has always been very professional, found us the vehicle we were looking for and given us a fair price on trade ins. Tex and the staff at Klaben are courteous and make it effortless to purchase a new vehicle. We are giving this review to help others make informed decisions. More

Awesome Sales Crew I would like to start by saying I love Klaben Ford at the kent location. Everyone is there is extremely friendly! However I have to say the main reas I would like to start by saying I love Klaben Ford at the kent location. Everyone is there is extremely friendly! However I have to say the main reason my experience Was so great was because of Kenny King and Dave Mott! I have never felt so comfortable in a car lot! I felt as though I was right at home! They made the process so fast and easy it was unbelievable l! Kenny and Dave both helped with paperwork to make it fast painless process. Not to mention they both had such a great sense of humor it made time fly! Dave was great with showing me all the features of the car and Kenny was awesome doing everything to make sure I got the price I can afford! I highly recommend Klaben of kent! Request either if these sales men and I know you won't regret it! More